Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Retail Stores

Pax Labs, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retail Stores.

About

About This Business

Pax Labs is an American electronic vaporizer company founded in 2007 that markets the Pax vaporizers.

Years in Business: 8

Business Details

BBB File Opened:
3/24/2016
Business Started:
5/9/2017
Business Incorporated:
5/9/2017
Type of Entity:
Corporation
Number of Employees:
94

Additional Contact Information

Additional Email Addresses
Primary: Email this Business

Additional Information

Latest Reviews

  • James J

    "PAX cheated me out of my warranty. Through their customer service form, they constantly sent me the wrong information to fix my device and would not listen to my claims." ... Read full review

  • Adam P

    "Its incredibly frustrating when companies like ***, which heavily promote their 10-year warranty, fail to deliver on that promise. When a company repeatedly ignores customer complaints, sends defective items, and offers nothing but generic responses, it starts to feel like their customer support is nothing more than a faade." ... Read full review

  • Diane D

    "PAX does not stand behind their product. I bought a brand new vape that never charged - not once." ... Read full review

View all Reviews

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.