Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Mapping Services

Virtue Map

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mapping Services.

Complaints

Customer Complaints Summary

  • 21 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:10/06/2022

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hi there,

    Actually, the company did reply directly to me and, after two or three rounds of demands, finally gave me a full refund. So in fairness, should it be closed in that way?

    In any case, their product really is overpriced pretty-much-fraud-level garbage, so I'm glad to be done with them and to have added another complaint to their file.

    Thanks,
    Bill

    really explore one's thoughts. Again: I could do this on my own, but then why am I paying for this service?It's not an app, but a website. This is *incredibly* convenient for them, since they would not be able to hide the overwhelmingly negative reviews that would appear in an app store. Since it's not an app, the user has to create their own reminders to use the service. An actual app that does this is far superior, especially for those who struggle with ADHD!Finally, the refund policy is a transparent obstacle to actually getting one's money back. You have to contact them within 10 days, demonstrating that you've used the app for 7 consecutive days, to get a refund. Someone... with ADHD... without reminders... must somehow remember to use the app *every* day for 7 days?! If I could do that, I wouldn't need this service!It's a scam. As an app it would be worth *maybe* $5, and as a website it's basically worthless. I want my money back: $108.47.

Virtue Map is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.