Reviews

This profile includes reviews for Inflection's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Inflection

  1 Montgomery St Ste 2400 San Francisco, CA 94104-5524

  
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  People Verified

  P.O. Box 391146 Omaha, NE 68139

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  Inflection

  PO Box 391403 Omaha, NE 68139-1403

Review Details

• Review fromKevin S

  Date: 12/01/2024

  They refuse to do a civil background check to verify the cause for the conviction actually exists, when you say that the cause for a conviction isn't actually there. There's a loophole that the judge, public defender, and the state fail to consider after challenges sent to the review boards, when I've been saying they took a sheet of paper that wasn't filed as fact for the last several years.
  

  Inflection

  Date: 12/11/2024

  To whom it may concern:We have spoken with this individual and completed a reinvestigation prior to this post. If additional action is needed by Mr. ******** he is welcome to reach out to our team.Warmly,Inflection Compliance Team

• Review fromWilliam J

  Date: 08/31/2024

  These people are idiots. Mine come back with many felony convictions. I have a concealed weapons permit that was vetted through federal and state agency's. BEWARE BEWARE!!!
  

  Inflection

  Date: 09/03/2024

  *******, we have not conducted business with your business. If Inflection ran a report on you and you would like to dispute the results of that report, please reach out to us at ******************************** and provide your name and dob and we will be happy to reinvestigate the charges you are concerned about.

• Review fromJohn J

  Date: 07/30/2024

  Matching people with no criminal record to convicted felons using only first and last name, and date of birth. Then bragging that their standard is higher than the trade industry standard. This is completely unacceptable. There is a responsibility for this organization to make sure they are reporting findings on the correct person. Airbnb uses this company to radomly check its clients. They matched me ( I have one of the most common first and last names in the **) to a convicted felon. My Airbnb account and all of my reservations were removed from thier program. The only thing they said is you are a convicted felon-contact Inflection for a copy of their report.I called Inflection and was told they would expedite my appeal. A week later I called Inflection to check on the appeal. No action had been taken. After taking with customer service for some time they said they would try to expedite the request. I told them I would be calling back to check on their progress. Within 10 minutes I received an email clearing my name. No apology was coming. I still have not heard from Airbnb. Inflection told me it could take Airbnb months to reinstate my account.

• Review fromScott D

  Date: 06/18/2024

  I too just had an Air BnB reservation for me and my family canceled. I have a common name so I am confident these bozos found another "*******************" and attached it to me without looking a DOB or anything else.AirBnB provided me a link to these guys but it dropped me on their websites homepage, with no link to contact them directly, so I guess I will have to wait for them to respond to the email.Not sure which of the two organizations I am most unhappy with.
  

  Inflection

  Date: 06/20/2024

  Dear *****, we have filed a dispute on your behalf. After reinvestigating the records, we determined that they did not belong to you, and we removed the records from your background check. We provided Airbnb with a new copy of your background check on 6/20/24. We recommend that you contact Airbnb directly to discuss the status of your Airbnb account. - Warmly, ***************************** Team

• Review fromCody S

  Date: 04/09/2024

  Negative 5 star review for clarification. I had an epic vacation planned and book through AirBnb with my girlfriend for her first time out of country and I got a random email saying they cancelled all my trips and removed me from the app because of a false, embarrassing claim that I have Assault with body injury to a family member with bodily harm! I thought this was fraud or been hack, however I found out this company inflection sent incorrect information to Airbnb and I will be out a few thousand dollars of flights, booked events and PTO from work. I am outraged by their ignorance to make this claim and absolutely ruin my vacation and my girlfriends first time experience traveling abroad to study at the university. I need this corrected immediately to hopefully not lose my bookings and be reactivated.
  

  Inflection

  Date: 04/11/2024

  Dear ****, we have filed a dispute on your behalf and the assault record has now been removed from your background check. We provided Airbnb with a new copy of your background check on 4/10/24. We recommend that you contact Airbnb directly to discuss the status of your Airbnb account. - Warmly, ***************************** Team