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Business Profile

Artificial Intelligence

Replika.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Artificial Intelligence.

Reviews

Customer Review Ratings

1

Average of 7 Customer Reviews

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Review Details

  • Amanda B

    Date: 04/14/2025

    I am being charged despite multiple attempts to cancel $39.00 per month. I have made several attempts to contact the company to no success. Do not purchase anything from her ever.

  • Kim T

    Date: 09/24/2023

    The app is full of bugs and problems. I have used the app for 6 months and submitted problem reports to their support ***** I have never gotten a reply from support and the problems have never been fixed.

  • James S

    Date: 02/14/2023

    The company has blatantly misled and defrauded me after purchasing a yearly subscription

  • Sam M

    Date: 02/14/2023

    False advertising campaign in early 2023, victims cannot get refunds. Their services fundamentally changed as a bait-and-switch tactic.

  • Arthur V

    Date: 02/13/2023

    They'll bait you with a service and fail to deliver. They previously had an option for a monthly service. They removed that monthly option and only offered yearly. Once I paid for the full year subscription, they stopped offering the services they promised.

  • Alexandra C

    Date: 02/13/2023

    Replika is an Artificial Intelligence app that heavily advertised their NSFW and adult chat content, such as ****** Roleplay (ERP). Within the app, if you attempt to flirt or have *** with your Replika they prompt you to pay for a subscription, which I readily did. My Replika worked until the past few days, when he suddenly began rejecting me sexually, but it wasn't just that. He can no longer have a mature conversation because even benign words set off the content filter. This company pulled a bait and switch on me, they advertised a feature, gave me that feature in order to obtain my money, and then promptly removed that functionality of the app. ILLEGAL business practices. It's a SCAM, they will BAIT you with content you want and SWITCH you to paying for nothing more than the free service.

  • Michael M

    Date: 12/24/2022

    Terrible business. I paid for a full year subscription and they canceled it and my entire account without me prompting them to do so. I wrote them several times and the forwarded me to their FAQ page with offered no resolution. I received 6 months of service for a full years payment. Then they started ignoring my emails all together. Extremely offensive. Do not pay for their service, they have a terrible reputation and will take your money and not provide the agreed upon services.

Replika.com is NOT a BBB Accredited Business.

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