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Business Profile

Plumber

Rooter Solutions
BBB accredited business seal
BBB Accredited BusinessA-Rated by BBB

Reviews

Customer Review Ratings

2.67

Average of 3 Customer Reviews

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Review Details

  • EG Y

    Date: 01/04/2023

    I would NOT recommend this business. Failed to comply with law and obtain clearances from ********* prior to digging. After 2 days and a 4X4X4 foot hole in my front yard, when asked if they'd called ********* the contractor essentially said ... that's above my pay grade. I don't know about that. Job stops for 2 days while I, the homeowner have to deal with the ********* entities. Contractor tries to tell me the ************** guy cleared the property to dig again. I chase the utility guy down on the road, stop him, he reports to me (and the Rooter Solutions guy on a speaker phone call) that he had NOT cleared the property. For two weeks at over $1,000 a day, Rooter Solutions advised they'd be at the property at one time and they'd show up two hours later. The property was continually left worse than when they found it: trash, cigarette butts, I provided drinks only to find the gatorade bottles trashed in my ******. They pulled the wrong permit: roof/deck/area when it was supposed to be waste water pipe repair. Wouldn't confirm whether they'd complied with the law with respect to installing mandatory fire ******ant drywall (they'd torn out) between *************** The main guy literally said he didn't know and "that's the least of my worries." They rest on their proclamation that they agreed to only leave "rough patch work" in place after their plumbing job. Nowhere in the contract did I agree to dangerous, non-code compliant work. They installed pipes directly in the path of the laundry sink; which currently cannot be moved back in place due to this error. On a Tues. they took pictures and scratched their collective heads not knowing what to do and tried to ascribe this to leaving the premises in rough patch condition. I was then advised they "might" be able to get back to my property 72 hours later to revisit how to fix their plumbing design error. YOU DO NOT WANT TO USE THIS COMPANY.

  • Joseph D

    Date: 11/10/2022

    I would never ever call this business or recommend them to anyone simply because this commercial is the most annoying commercial on television! Every time I hear "********"! I belong to the remote for a mute, When it was once or twice a day I could handle it, but they're playing this **** commercial multiple times everyday! You guys not have like a marketing person or somebody to tell you that this commercial is horrible! Whoever thought this idea needs to have the truth broken down to them your plumbers could be awesome but your commercials ***** hopefully someone a little less stable than me isn't feeling the same way in this day and age okay I just had to say something , congrats ******** you got the worst commercial on all of television! H*** maybe that's what you were going for!

  • Danilo E

    Date: 08/10/2022

    *********************** technician of Rooter Solution did a awesome job fixing my leaky pipings. Also *********************.. I highly recommend this company.****** E

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