Online Retailer
Zebit IncAbout
About This Business
Years in Business: 24
Products and Services
Business Details
- BBB File Opened:
- 6/1/2015
- Business Started:
- 1/13/2001
- Business Incorporated:
- 5/29/2015
- Type of Entity:
- Corporation
- Business Management:
- Mr. Marc Schneider, CEO/President/Co-Founder
- Ms. Julie Bushman, Customer Service Manager
- Ms. Rachel Barry, Senior Accounts Payable Manager
Additional Contact Information
- Principal Contacts
- Mr. Marc Schneider, CEO/President/Co-Founder
- Customer Contacts
- Ms. Julie Bushman, Customer Service Manager
- Fax numbers
- Primary Fax: (858) 348-8804
- Additional Email Addresses
- Complaint: Email this Business
- Inquiry: Email this Business
- Sales: Email this Business
- Additional Websites
- linkedin.com/company/zebi...
Additional Information
- Payment methods
Debit and Credit card.
- Refund and Exchange Policy
Returns Policy
Unfortunately we cannot accept returns or exchanges on any item we sell within the Zebit Market unless explicitly stated otherwise.
For items purchased through Zebit via a third party’s website, we will honor the terms of such third party’s return policy.
We do everything we can to ensure that all of products arrive at your doorstep snug, safe, and secure. If an item arrives damaged or with parts missing, please notify us immediately so we can work with you to resolve the problem. Please don’t wait, because we will not be able to assist you if we are not notified within 10 calendar days of receiving the order. We will send you replacement parts if possible.If you need to cancel your order after placing it, please call customer service between 6:00 AM PST and 6:00 PM PST, Monday through Friday at (855) 449-3248 or email [email protected].
Please note that your order may begin processing immediately after order placement, and it may not be possible to cancel the order after processing has begun.Cancellation Policy
Cancellations cannot be accepted on electronically transmitted or downloadable products, vouchers, gift certificates or other virtual goods.
Refunds
We process refunds within 72 hours.
- Business Categories
- Online Retailer, Online Shopping, Ecommerce
Latest Reviews
Ambrose H
"I purchased a wedding ring from Zebit got my credit up to $2500 and I also bought numerous other items TV dresser, etc. I have not been able to login and every time that I call them." ... Read full review
Emily S
"I love love love Zebit but I CANNOT log in I used to be able to with no issue idk what is going on but its upsetting cause I worked hard to get the credit line."
Brenda D
"Long time Customer and can't order anything! What the heck?" ... Read full review
Industry Tip
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.