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Business Profile

Nails

Sistaco

This business is NOT BBB Accredited.

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Reviews

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Review Details

  • Julia S

    Date: 05/16/2025

    Should be a 0. Order product two weeks ago for a wedding this weekend. Website said orders ship within 4 days. I have asked twice now to cancel my order and they ignore the request and thank me for my patience. Poor customer service and they dont care if you tell them you will file a complaint. I dont normally wear polish and wanted to try it for our daughters wedding. I just wanted to cancel an order placed two weeks ago, but they do not care.

  • Deborah G

    Date: 04/17/2025

    This company is a scam company! I ordered their product and spent $185 on this nail kit (other accessories were included). I received the product on 4/16/25 and contacted customer service the same day to return it to them and was told that I couldnt return it. Per their website this product is fit for purpose and is not refundable. I told the *** that I just received the package today and wanted to send it back unopened and unused and on my own dime. I was told that she would escalate it to the higher level team and she would get back to me via email with the response.I said ok. On 4/17/25 I got an email saying that they cant refund my money or take the purchase back. I called and disputed the purchase on my cc. I never heard of such a thing as fit for purpose on a product. Maybe they should have mentioned that in the advertisement. After reviewing the scammer sites I found out that they werent allowing any negative reviews or comments on their website. This is a shady company! Do not purchase any products from them ever! They only post reviews that are positive on their website and there are way more negative reviews than positive ones but you wouldnt know it because they wont let you post them there. Buyer Beware! Now I am out of $185 unless I get the approval from my credit card . I plan to contact my state attorney general and file a complaint against them as well. I hope this helps and keep them from scamming other people.

  • Michele P

    Date: 03/25/2025

    First off I made a purchase and a couple hours later I went to cancel it not thinking there would be a problem but apparently at 6:00 in the morning it's already gone to warehouse and is being shipped mhm right I have a whole screenshot of their run around mumbo-jumbo

Sistaco is NOT a BBB Accredited Business.

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