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Business Profile

Copiers

Visual Edge IT

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Visual Edge IT's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Visual Edge IT has 21 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Visual Edge IT

      650 E Hospitality Lane, Suite 500 San Bernardino, CA 92408-3595

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    • Visual Edge IT

      2485 Natomas Park Drive Suite 340 Sacramento, CA 95833

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    • Visual Edge IT

      36-943 Cook Street Building 8 1st Floor, suite 103 Palm Desert, CA 92211

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    • Visual Edge IT

      3841 N. Freeway Boulevard Suite 200 Sacramento, CA 95834

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    • Visual Edge IT

      8050 N. Palm Avenue Suite 313 Fresno, CA 93711

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Amy V

      Date: 02/28/2024

      Such a headache! The person who worked in my position before retiring lined up the copier and lease agreement. All was ok until the copier started to malfunction back in Sept 2023. We reported it and requested a service call. The tech came and said he fixed it. It was not fixed. After many repeated calls and lots of wasted copies/paper (we're charged per copy so this was a sore spot), we were finally told in Dec 2023 we would just need a new machine. No big deal, it would be here soon. Jan 3, 2024 we received an email that a new machine had been shipped. Feb 4, I finally reached out and asked if they were pushing it to us on its tiny wheels. Feb 17ish, the new machine was finally installed. My computer suddenly started having issues with printing anything landscape orientation, won't print more than 1 copy of anything, and refuses to print double-sided. For what you pay a month, we could've owned our own machine and replaced the cartridges monthly and still been a ridiculous amount of money ahead. I was told we're technically paying for the service, more than the ink and machine. If that's the case, we're certainly not getting what we pay for. If I could put up a billboard not recommending this company, I would!!! At this point, I just want out of the lease. In no part is anything on their end being upheld.

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