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About

Important information

  • Additional Info:
    We’re proud to be a leading locksmith company offering a complete range of locksmith services and security systems to commercial and residential customers throughout Sacramento.

    We have built a reputation as one of the most trusted locksmith companies in Sacramento with highly experienced technicians. Our customers are top priority regardless of the situation. Whether it’s an emergency lockout, simple lock installation, or more sophisticated lock issues, we put customer service first.

    Our main goal is to provide professional, efficient, and reliable locksmith services at competitive rates. From commercial to residential locksmith issues, we handle every single project with care and close attention to ensure 100% customer satisfaction and great results.

    With fast response times and the ability to help you feel safe at home, in your car or at the office, our team prides itself on increasing your safety.

    With our extensive experience, we have a better understanding of your specific needs. Our certified and registered locksmiths give excellent advice and provide professional services throughout the Sacramento area. We put all our employees through extensive training and perform full background checks before hiring.

    We believe that the best way to protect our customers is to provide them with locksmith services and security solutions tailored to their specific needs. Our long-term clients represent a variety of industries from individuals that need a lock changed to several Fortune 500 companies. Every relationship is important to our company.

    Choosing ZM Locksmith means you’re choosing a Sacramento locksmith you can trust. Call us today and find out how we can help.

About This Business

ZM Locksmith specializes in every aspect of locksmith services. Our licensed experts are working hard to build a reputation of customer satisfaction through technical excellence and friendly staff. We assure you the most professional practices along with top technology used.
As part of our mission, we require that our technicians meet the highest standards in knowledge and experience to ensure you are on your way, or in your home or office as quickly as possible.

BBB Accredited Since: 9/30/2024

Years in Business: 3

Products and Services

We are a 7 days/week locksmith mobile company with over 20 years of experience. We are a licensed and insured company that covers all of Sacramento, CA. Our services include: Automotive, Residential and Commercial lockouts, Re-key, Locks Repair, Car Keys, Program Fobs, Mailbox Locks Changed, Keys that do not duplicate, Safes, Fresh Installation, Master Re-key.
We are able to send locksmith technicians to service your every need, including but not limited to residential locksmith jobs as well as commercial locksmith jobs. All of our locksmith technicians are professionally trained and will give you the best locksmith service guaranteed.

Photos and Videos

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Business Details

BBB File Opened:
9/20/2024
Business Started:
1/5/2022
Business Incorporated:
1/5/2022
Type of Entity:
Corporation
Business Management:
Mr. Adi Mallul, Owner
Number of Employees:
2

Additional Contact Information

Principal Contacts
Mr. Adi Mallul, Owner
Customer Contacts
Mr. Adi Mallul, Owner

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Refund and Exchange Policy
1.    Service Refunds:
      •     Locksmith services (e.g., unlocking doors, key duplication, installing locks) are often non-refundable once the service has been rendered. This is because you’re paying for labor and expertise.
      •     If the locksmith service was faulty or did not meet the agreed standard (e.g., the lock doesn’t work after installation), many companies offer a free re-service to correct the issue rather than a refund.
2.    Product Refunds:
      •     If the locksmith sold you hardware, such as locks, keys, or security systems, a refund or exchange policy might apply.
      •     Refund Period: Many locksmiths provide a refund window (e.g., 14 or 30 days) as long as the product is returned in its original condition and packaging.
      •     Exchanges: Defective products are typically eligible for exchange or repair, depending on the company policy.
3.    Exceptions:
      •     Customized products, such as special order locks or keys, are often not eligible for returns unless defective.
      •     If the locksmith made a mistake with the product (e.g., wrong key or lock), they usually correct it without extra charges.
4.    Proof of Purchase:
      •     Most locksmiths will require proof of purchase, such as a receipt, for any refund or exchange request.
5.    No Refund for Emergency Services:
      •     Emergency services, such as after-hours or urgent lockouts, may have strict no-refund policies, as the service was fulfilled on short notice.

Latest Reviews

  • Angelo S

    "**** and his partner arrived promptly and took care of the locked out safe in NO TIME. Great professionals and assured me that the contents of my safe would be retrieved unharmed and they were right!"

  • T

    "I am very pleased with your work ***** well pleasant and explain everything perfectly to me thank you"

View all Reviews

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