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Business Profile

Trucking

All Freight Trucking, Inc.

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Karen B

    Date: 07/20/2024

    Worst company we have dealt with in a very long time. Unfortunately, we never got to meet *******, the wonderfully-reviewed delivery guy...... After calling us to set a delivery date/ time, we thought everything was on track. On the day of our delivery, I called during our delivery window just to be told that they could not fit our item in their truck. Why did they accept the item if they had no way to deliver it?? We actually had to hire a local moving company to go and get our item from them! They were useless!! How is a company like this still in business?? Excuses, denials of responsibility, and "parroting" of standard customer (non) service phrases only infuriated a bad situation!Update: When our item was picked up, the movers reported that All Freight had the same size trucks (and larger trucks) just sitting on their lot and personnel just standing around. Sounds to me that they just did not want to be bothered with delivering our item. Still angry about their lack of professionalism!!

  • lawrence b

    Date: 08/21/2023

    Worst Delivery service I have ever dealt with in my 59 years. No Social Media or business website. They do not call when promised and do not deliver when promised. After my stuff was passed off to them by SAIA who picked it up from the supplier, it entered a black hole. No tracking or PRO numbers, no estimated delivery time, no nothing. I’ve been waiting 3 weeks (item ordered on 7/31 and today is 8/21). Even the SAIA Customer Service couldn’t reach an agent by phone. Once they finally returned their email, they basically lied because they did not meet the promised delivery date or call to schedule a new delivery as they told the SAIA rep they would. The fact that the Military Exchange chooses a company (SAIA) that would then hand off their customers items to a poorly run company like AFKI aka All Freight reflects badly on them and the way they choose to treat the Active Duty Military and Disabled Veterans like myself!

All Freight Trucking, Inc. is NOT a BBB Accredited Business.

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