Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Compression Clothing

Dr. Sock Soothers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Compression Clothing.

Reviews

This profile includes reviews for Dr. Sock Soothers's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Dr. Sock Soothers has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Dr. Sock Soothers

      3657 Louis Rd Palo Alto, CA 94303-4408

    • Dr. Sock Soothers

      10450 N Airport Rd Hayden, ID 83835-9742

    Customer Review Ratings

    1.19/5 stars

    Average of 26 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromNancy W

      Date: 04/21/2023

      Complete waste of money. I agree with all of the bad reviews. No one should buy anything from this company.
    • Review fromKathryn P

      Date: 04/17/2023

      Company does not advertise it's product correctly. Can't find how to return socks for a refund. Can't even start to get socks on. Would not recommend to anyone.
    • Review fromVivian M.

      Date: 04/15/2023

      Way too tight, not able to even get them on. I returned product as described by them and they claim they never received, when I have verification from **** that they received the return. They won't refund money. Beware don't buy!
    • Review fromRaymond M

      Date: 04/10/2023

      Compression socks, one size fits all? NOT TRUE! Very difficult to get on without assistance. After several uses of 3 pairs and gentle washing, all 3 pairs unraveled on the inside, making them regular socks with open toe, as opposed to a compression sock. Terrible product. I can't understand how such a business can function with such terrible reviews. (I wish I had read the reviews before I bought). 90% of the reviews gave it only 1 star, mine included, only because there was nothing lower to rate them. Terrible, terrible product!
    • Review fromGerald S

      Date: 03/27/2023

      I Purchased the compression socks online. They say one size fits all my wife has a size 7 and she cant even put them on. I have a size 9 1/2 and its impossible to even put it on here for my foot beware.
    • Review fromJustin W

      Date: 03/22/2023

      I gave them 1st AE because I couldnt give them a zero. They sent 3 pair all that would not fit a 12 year old. One size does not fit all. How long to get my money back?
    • Review fromJulie C

      Date: 03/11/2023

      I ordered these and took them The offer if get three pairs for $47.09 price. After emailing them and telling them as returning them, Very strange email?? They offered me to KEEP THEM and they would return half of my money??? I said no and sent them back. After two weeks, I still had no refund and emailed again. Then they wanted the tracking number and I gave that to them and I am STILL WAITING for my MONEY BACK!
    • Review fromDavid K

      Date: 03/07/2023

      I would not recommend buying anything from this business. Bought 4 pr of 1 size fits all pressure socks for%$57.90. Only opened 1 pr and wore for 3 days. Took a lot of work just to get them on and were way too tight. Took me several days to finally reach someone because the phone number and address on the forms were either incorrect or weren't answered. Received an email from customer support offering me a 60% ********** could keep the 4 pr of socks. I responded why would I want to keep any of the socks when they didn't fit to begin with. I was informed that to ship them back it could cost me $8-$18; by doing so it would save me from making a special trip to the ************ and it would take 2-3 weeks to receive my refund. It actually cost me $6 to ship them back via **** and the socks were picked up at the ** at 9:23am on Jan 5th. A refund was made to my credit card Feb 14th in the amount of $44.00 after making another inquiry about the refund. I inquired about the refund amount and was informed that they do not refund postage and handling. After a lot of research on the web to finally find an e-mail address, 6 weeks to finally get a parcel refund, NO, I cannot recommend anyone do business with this company.
    • Review fromBrunilda R

      Date: 02/28/2023

      The worse purchased everrrr! They are cheap quality and it took me almost half an hour to put one on. Could not deal with the left foot to hard to put on and they barely stretch. The on I was able to put on, I had to cut it off to remove it. That's how tied and small they run and do not stretch at all. Bad purchased. I least I was refunded 65% of the purchase. Not full refund.
    • Review fromBeverly P.

      Date: 02/26/2023

      Worst buy ever. Impossible to get on feet. Too small for size 9 female Size 10 male.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.