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Business Profile

Record Storage

Devon's Self Storage

This business is NOT BBB Accredited.

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1

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Review Details

  • Sherri C

    Date: 04/03/2023

    Please do not rent here if you have any other options. From the moment that I moved in the manager here has just been horrible towards me. I had a very traumatic experience happen to me on the third day of renting and I just needed somewhere I could pull myself together and think for a minute and although I got into the gate before 10:00 p.m. I ended up being there after 10:00 p.m. without realizing it. This manager came flying up to my storage screeching to a halt jumping out of her vehicle and immediately began screaming and yelling using profanity like a sailor regarding what I was doing there. Without even allowing an answer she continued to make remarks about tweakers and how she had already kicked some out and implied that I was as well. I was very traumatized by this incident and ended up having severe anxiety anytime I had to go to my storage or thought about going to my storage for months after. This manager also proceeded to limit my access to my storage for a whole month like I was being punished as if I was a child to where I was only allowed access for one hour a day and only during office hours. Since that time she has continuously harassed people that I have had with me including my son who came to meet me at my storage one day and has also been telling others that I am bad news and trouble and making all kinds of judgmental comments about what type of person she thinks I am while not even knowing me. This is extremely unprofessional and I cannot believe that they have somebody that is this rude, judgemental, and unprofessional as the manager here.

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