Reviews

Review Details

• Review fromWilliam C

  Date: 11/29/2022

  This company tops my list as the worst company I have ever worked with.
  
  (And I just built two high end recording studios... so I've worked with a lot of people.)
  
  We were having a problem with our gate and the type of sensors we had. So AM/PM sent out a technician to do a routine maintenance check (which included checking chain slack and open/close adjustments) and take a look at our sensor situation. (And the cost was twice as much as the last three gate companies I have used averaged. And less work performed.) Cost aside, I was looking for knowledge and quality of service, not some cheap deal. AM/PM ***** looked like they could be that company.
  
  Instead, as of this morning I have tallied FOUR NO SHOW APPOINTMENTS. Not even a pre-warning phone call. No phone call, for days, and for weeks. And I was there, waiting for them every time.
  
  To back track a little, they recommended we install an Optex Sensor to help our issue, so I agreed to the quote and they came out to install it. (Not a cheap sensor like a laser beam reflector.) They were at my building for the whole day, at which point the technician said he couldn't make it work and would need to come back the next day. That was the first no show.
  
  And after two more no show appointments and FIVE WEEKS LATER, I called the owner ****** of AM/PM ***** to fire them from the job, but ****** himself made an appointment for this morning, and said he was going to come out and make things right.
  
  Then guess what... THE ***** WAS A NO SHOW. No call. Nothing.
  
  And a little sprinkle on top of it all, they love to put a big AM/PM sticker on your gate, with no permission to do so. Before I even walked out to greet them on the very first appointment, before they had even done work on my gate for the first time, the technician claimed a sticker on my nice new gate. No permission asked. That's considered vandalism folks.
  
  And that sticker won't come off easy... cheers.