About
Overview
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 9/12/2018
Years in Business: 14
Products and Services
AXS.com provides ticketing technology and services to our clients, on whose behalf we sell tickets via the AXS.com website and mobile app.
Business Details
- Local BBB:
- BBB of Los Angeles & Silicon Valley
- Business Started:
- 8/1/2011
- Business Incorporated:
- 4/7/2014
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- AXS Group LLC
- AXS Digital Media Group, LLC
- AXS Digital, LLC
- Business Management:
- Chris Conner, VP, Contact Center
Additional Contact Information
- Principal Contacts
- Chris Conner, VP, Contact Center
- Customer Contacts
- Chris Conner, VP, Contact Center
- Mr. Bryan Perez, CEO
- Camisha Charles-Moss, Contact Center Manager
- Additional Phone Numbers
- Other Phone: (888) 929-7849
- Additional Websites
- support.axs.com/
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 201410010107 for this business, issued by Secretary of State-Corporations
Secretary of State-Corporations
1500 11th Street
Sacramento CA 95814
Additional Information
- Refund and Exchange Policy
- Our refund and exchange policy can be found on our website at https://support.axs.com/hc/en-us/sections/200173115-Refunds-and-Cancelled-Postponed-U-S-Events.
- Business Categories
- Event Ticket Sales
Latest Reviews
Marjorie K
"What a scam, customer service is awful. Everything must be handled through and app that you cant be logged into WiFi to run." ... Read full review
Leigh M
"Thanks for the help AXS! my favorite place to buy tickets!" ... Read full review
jiaming f
"******** customer service UNTILL one agent stepped up I had an incredibly frustrating experience with AXS support trying to update my account name from my preferred name to my legal name." ... Read full review
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