Reviews
This profile includes reviews for Puls Technologies, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,269 Customer Reviews
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Review fromNichole B
Date: 01/12/2023
I would refer him to my colleagues. He was very respectful and personable!
Puls Technologies, Inc.
Date: 01/12/2023
We're grateful that you took the time out of your day to share your review with us, *******. We'll make sure that your technician receives your feedback. It will make his day!Review fromStephanie B
Date: 01/11/2023
This is the group you want! Same day service, late afternoon at my request & a very competent tech to the rescue. This time its my clothes washing machine but I understand they also do much more.& at a reasonable price!Give them a try!Puls Technologies, Inc.
Date: 01/12/2023
Thank you so much for your repair request with ****************************. It makes us happy to hear that we have provided a quick and convenient service for you. We look forward to servicing you again when you need another service. Have a great day!Review fromTeresa D.
Date: 01/10/2023
********************* Raton I called PULS Technologies to repair my washing machine. The technician advised me I needed a part that would cost $404, I agreed. I paid the initial service call through the online portal. The technician returned to do the work a couple weeks later. After installing the part I paid the technician through what appeared to be the same portal. When I used the washer the following day, I realized the machine was no better than it was before I had it fixed. I tried calling the technician (I had his cell from the first visit when he called to say he would be late). He never returned my calls. It was almost impossible to speak with a live person from ****. When I finally reached a live person at the company, I was told they had no record of me purchasing the part through their company. I sent them a picture of the charge from my **************** bill. The company told me the technician took my money through an erroneous company. I was told I would have to pursue a refund through the technician directly. This is not ok, I reached out to **** for services. They sent a technician into my home that essentially stole my money and their response is pretty much oh well. The company can see I paid the money for the part, they should refund my money and pursue the technician. I shouldnt be put in the middle to get my refund. Thats just bad business..Puls Technologies, Inc.
Date: 01/11/2023
Hi ******, we're terribly sorry for the experience that you had. We will be reaching out to you directly to help rectify the situation. Please know that we take every complaint very seriously, our escalations team is currently re-evaluating the claim and we will reach out to you for any updates. Thank you!Review fromAthena F
Date: 01/10/2023
******* was a true professional. He did a wonderful job.Puls Technologies, Inc.
Date: 01/10/2023
Thanks for leaving us such a wonderful review, ******! ******* will definitely be happy to read what you wrote. We appreciate you taking the time to share your experience with us.Review fromRuth R
Date: 01/09/2023
The technician assigned to me kept me informed when he would be arriving, He was neat, clean, friendly, professional, well spoken. He asked me what the problem was , I informed him since garbage disposal installed dishwasher was not draining. He smiled, removed the hose from garbage disposal drainhose.... Knocked out the plug re-attached the ************ was well. Problem was always disposer not dishwasher.Review fromRikki T
Date: 01/07/2023
Fast and ************** service and the technician who came kept me informed of arrival time, arrived early, explained the problem clearly. Didn't try to give me any BS and recommended a couple of courses of action and other specialists. He didn't try and "sell" me more work for himself. Frankly I had low expectations and was totally proved wrong.Puls Technologies, Inc.
Date: 01/09/2023
?We are thrilled to hear we exceed your expectations! We're happy that you loved our service and how the technician rendered service, ****** If anything else is needed on our end in the *********** us know. Thank you very much for the wonderful review and for choosing ****.Review fromGenevieve B
Date: 01/06/2023
Fantastic service! ****** was prompt, curious and above all knowledgeable! Thankfully my issue was easily remedied.Puls Technologies, Inc.
Date: 01/07/2023
?We truly appreciate you taking the time to let us know about your experience, *********. We will make sure that ****** gets the recognition he deserves. If there is anything else we can do for you, please let us know!Review fromSkyler S.
Date: 01/06/2023
****** and his coworker made this such an awesome experience!I just moved into a new apartment this week and due to some unfortunate circumstances, I was unable to get movers. So I had to move my entire apartment, an hour away, by myself. After that grueling and painful experience, the last thing I wanted to do was mount a ************* I booked the request early this morning. But honestly, I didnt expect to hear anything back until later today.So I was shocked when just a couple hours later, I was being called by ****** to confirm my order and inform me on when hed arrive. They showed up right on time for when I requested and were ready to go. Before getting started, they consulted with me to find the most optimal ** height for my unique space and furniture heights.Unfortunately, once they got to work, they discovered that the wall Id chosen to mount the ** on, had a fire stop stud behind it. Which, for safety reasons, prevented them from being able to conceal the wires behind the wall. However, they came fully prepared with an alternative solution to manage and disguise the cords. And showed me how to manage the cords myself, whenever I needed to add new devices. Once the ** was mounted, they hooked up all my devices and made it look seamless. The end results were even better than Id envisioned. On top of that, I couldnt believe that from the time I booked the request, to the time they finished, it was all done before I even started getting ready for work.I wish Id asked for ******* assistants name, so I could also give him recognition. But regardless, ** extremely satisfied with the work that ****** and his assistant did. They were punctual, professional, prepared, well-informed and friendly. I typically never take the time to write reviews on products and services, but I couldnt let their great work go unnoticed. I will definitely be a returning customer for any and all services that I need done in the future! 11 STARS!!!Puls Technologies, Inc.
Date: 01/06/2023
Thank you very much for sharing a 5-star feedback with the community, ******! We are indeed very grateful for this amazing feedback. It makes us happy to hear how wonderful your experience was with **** and for trusting us to mount your TV. We will make sure that ****** and ******* get the recognition they deserve. We hope you won't need us again any time soon, but we're always here for you if you do!Review fromPhil P
Date: 01/04/2023
Great service. ***** was stellar. I would definitely use them again.Puls Technologies, Inc.
Date: 01/05/2023
Thanks for leaving us such a wonderful review, ****! We are thrilled that you loved your experience. ***** will definitely be happy to read what you wrote. We will just be here if you need us in the future.Review fromGILLIAM K
Date: 01/02/2023
****** CAME TO THE HOUSE WHEN HE WAS SUPPOSED TO. GOT RIGHT TO WORK. HE KNEW WHAT HE WAS DOING AND CORRECTED THE PROBLEM WE HAD WITH OUR DISHWASHER. THE PROBLEM WAS WITH A PART THAT WAS INSTALLED AT THE FACTORY WHEN IT WAS BUILT AND THE **** WAS NOT SEATED PROPERLY. THANK YOU ALL FOR THE GREAT SERVICE.Puls Technologies, Inc.
Date: 01/03/2023
?Thank you for your service request with **** and for the 5 stars rating! We are so delighted to hear about your experience with our service and that your dishwasher is back to working condition. ****** is truly a gem to have on our Team and we'll definitely give him the recognition he deserves. Thanks again for choosing Puls, *******, we look forward to servicing you again when you need us.
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