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Business Profile

Hair Products

Tressence.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hair Products.

About

About This Business

This business offers the full Mason Pearson line of hair brushes and combs.

Years in Business: 2

Products and Services

Hair brushes, Combs

Business Details

BBB File Opened:
9/9/2024
Business Started:
1/12/2023
Type of Entity:
Sole Proprietorship
Business Management:
Mr. Howard Bernstein, Owner

Additional Contact Information

Customer Contacts
Mr. Howard Bernstein, Owner
Additional Email Addresses
Complaint: Email this Business
Inquiry: Email this Business
Customer Service: Email this Business

Additional Information

Payment methods
Visa, Mastercard, American Express, Discover, PayPal, 
Refund and Exchange Policy

We want you to be happy with your purchase. To that end, we have established a refund policy that we hope you will agree is fair and reasonable, given that we offer personal-use items.

Items will be accepted for return if all the following conditions are met:
  • The item is completely unused and is in new condition 
  • Brushes: All packaging and accessories are included and undamaged 
  • Combs: Package is unopened 
  • You contact us within 60 days of delivery 
  • You have received a return authorization and the authorization number is indicated on the return parcel 

Should our inspection of the returned item(s) determine that any of the above conditions has not been met, no refund will be issued and the item(s) will be returned to the customer.

If we provided free shipping for the item(s) returned, the refund will be reduced by our shipping cost, not more than $5.50 per item. For partial returns, the recovered shipping cost will be prorated.

The cost of returning the item to us is assumed by the customer.

Business Categories
Hair Products

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