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Business Profile

Solar Installation

Axia by Qcells
BBB accredited business seal
BBB Accredited BusinessNRRated by BBB

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

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Review Details

  • Gem O

    Date: 04/12/2024

    I gave a downpayment for my solar panels last January 27, 2024. It took Axia so long to have an ocular survey and develop a design for the panels. Design was sent to me last March 5 only. And this was the reason why HOA approval also took time. Both project coordinator and sales agent assured me that by March, we would already have the solar installed. Up until now (April 12), I am still waiting. They told me that they are waiting for my permits. It is very frustrating. What is worse is they respond one time with a very general answer and would refuse to reply to a follow up question. They would literally ghost customers. Agent and project coordinator are not supportive and will not give you the time of day to assure you that the project will happen. Yet when agent was still selling me this product, he assured me that he will be helping me all the way. I had solar installed by another company in my house before and it did not take this long. I should have believed the reviews I read about this company taking forever to install solar panels.

  • Nirav P

    Date: 06/26/2023

    After researching many solar companies, I concluded that Axia by Qcells was the best decision since they are the direct-to-consumer division of Qcells, the largest residential solar panel manufacturer providing solar panels to 1 in every 3 homes. Their panels are assembled right here in ***************** providing thousands of jobs. It also gives me the peace of mind that if there was a problem, the company will be here to support me with their strong warranty. The installation looks great and everything was done properly with attention to the details. Just prior to the installation, I changed my financing terms and a mistake was made on their side processing the change. Axia by Qcells did the right thing and corrected the situation. Other companies might have not been so responsive to do the right thing. That impressed me and speaks volumes about how I am going to be treated as customer in the future. I strongly recommend Axia by Qcells. Anyone thinking about going solar should get a proposal from them. Youll be happy you did

    Axia by Qcells

    Date: 07/03/2023

    Thank you for sharing your experience with Axia by Qcells! We take great pride in being the direct-to-consumer division of Qcells, providing high-quality solar panels and supporting thousands of jobs in *****************. We're thrilled that you had a great installation experience, and we'll continue to deliver exceptional service to our customers. Thank you for recommending us to anyone considering going solar we're here to provide them with a proposal and a satisfying solar journey. -The Axia Leadership Team

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