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MerchSource LLC

Reviews

This profile includes reviews for MerchSource LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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MerchSource LLC has 2 locations, listed below.

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    • MerchSource LLC

      7755 Irvine Center Dr Irvine, CA 92618-2903

      BBB accredited business seal
    • MerchSource LLC

      15 Cushing Irvine, CA 92618-4220

      BBB accredited business seal

    Customer Review Ratings

    1/5 stars

    Average of 2 Customer Reviews

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    Review Details

    • Review fromMatt M

      Date: 06/12/2024

      Was gifted a massage gun. It worked for ~30 uses over 2 years before turning on but not working otherwise. I contacted support and they responded right awaythey first thought it could be fixed by resetting it, then cleaning out dust (both of which did not help at all). I then got an automated email stating that it was out of warranty and there is nothing they can do. The products they sell clearly arent durable and they are not willing to reconcile it. Buyer beware.
    • Review fromMeredith P

      Date: 02/02/2023

      Looks like I'm not the only one!!!Read all complaints below and exactly what this company has done to me! They sell garbage to kids. Claim to back the product. make you jump through hoops and don't do anything to rectify the situation. Scamming kids out of toys is a new low! Do not buy sharper image or any other brands this company sells. I'll be dealing with Target next to show them the type of company they are putting on Target shelves. I've also contacted *** 7 on your side so the news can run a report on this scam of a company. Bbb complaint and my attorney. It's not even about the $12 RC bummer car that didn't work right out of the package anymore!! It's all about taking this company down for treatment like this to paying customers! MechSource ****** should be ashamed of themselves!!

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