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Business Profile

HOA

Optimum Professional Property Management Inc
BBB accredited business seal
BBB Accredited BusinessB+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

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Review Details

  • Bou S

    Date: 04/30/2024

    This office takes no responsibility, I could not get any help from them.

  • Eileen F

    Date: 02/16/2023

    I reside in a condominium community that is managed by Optimum Professional Property Management Inc. They have mismanaged our community through inadequate documentation of building issues and declaring "emergencies" without documentation. Residents are supposed to just "trust" the three member board without proper evidence. They have issued "emergency assessments" in the approximate amount of 9K and 42K with little advance notice. HOA meetings are never in person, but only by Zoom even though the pandemic is over. They hire construction crews that leave damage most places they work and the damage is not repaired. Furthermore, despite the horrendous monetary assessments, Optimum further damaged the community by allowing two constructions crews to take over our clubhouse adjacent to the pool and playground area for over a year. Optimum plans to continue this placement of construction crews a few feet from the pool area for years. It is not wise to place young children and teenagers using the pool next to a constant comings and goings of construction crews. I asked a construction manager if they vetted the crews before hiring. He didn't understand vetting so I asked if they did background checks and he said they just subcontract the second crew and have no idea. It is not a wise nor thoughtful placement of workers for any extended period of time. Also, we just learned through the ****************************************, Optimum did not pull the required permits for deck work even though they stated they pulled the permits. This appears to be business as usual for Optimum. Optimum's actions are sloppy, nontransparent and they have a condescending attitude towards its residents and homeowners.

  • Adam D

    Date: 11/18/2022

    This company sent a plumber to check for a leak behind my fridge.This plumber cut holes in my hallway drywall in another area of the house, completely unrelated to the leak.This company told me they would not have it repaired, and it was my problem.We need a zero-star option to review this deplorable company. Rude, unprofessional and discriminatory.

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