About

Local BBB:

Better Business Bureau Serving the Pacific Southwest

BBB File Opened:

8/22/2018

Business Started:

1/8/2010

Business Incorporated:

1/8/2010

Type of Entity:

Limited Liability Company (LLC)

Alternate Names:

Kosh Milani Enterprises LLC

Business Management:

Ms. Leyla Milani Khoshbin, Founder/President

Mr. Evan Hargrove, VP Operations

Additional Information

Refund and Exchange Policy

Uh oh! Something not to your satisfaction? No worries gorgeous, we are here to help!
We gladly accept returns and/or exchanges for qualifying products within 30 days from the delivery date with a Return Authorization Number (RA#).  All products must be in sell-able condition and not damaged and/or tampered with.
HOW TO OBTAIN AN RA#: Go to www.leylamilanihair.com before 30 days of your delivery date. Click on the “Return/Exchange Policy” tab at the bottom of the Home Page. In the Order Look Up Section, enter your Order# and Email Address. You will then select the eligible product(s) from your order that you would like to return. Follow the prompted instructions and click “submit”. Once we retrieve your return/exchange submission through our website, you will receive an email with an RA# and further instructions on how to proceed.

CLICK TO START YOUR RETURN
All returns/exchanges are subject to approval and must meet our Return Policy standards and guidelines. All unauthorized returns including those without an RA# will be sent back to you. Customers are responsible for shipping and handling costs. It is recommended to send your item(s) back with a tracking number as we are not responsible for lost packages.
Send authorized returns to:
Leyla Milani Hair
Attn: Returns Department
18071 Fitch, Suite 150, Irvine, CA 92614

 FINAL SALE PRODUCTS
The following products are FINAL SALE and cannot be returned or exchanged:
HOLD IT RIGHT THERE Hair
Spray NO H2O Dry Shampoo HAIR PERFECTOR Round Brushes
GLOSSILOCKS Shine Spray BEACHY Volume & Texture 
Spray GATOR GRIPS Hair Clips
RESCUE ME Hair Mask MIRACLE BRUSH® ALL TIED UP Hair Ties
BIG HAIR DON'T CARE BIG TEASE Comb Gift Cards
Mini Miracle Brush Aspen Bag Gift Set; Luxe 
Traveler High MANEtenance 
Shampoo & Conditioner
Miracle Mane Revenge Hair

QUALIFYING PRODUCTS
THE TRIPLE THREAT™ 
Curling Iron GLAM’D UP TRIPLE 
THREAT™ Curling Iron HAIR CACHÉ
GIVE IT TO ME STRAIGHT® 
Flat Iron GIVE IT TO ME 
STRAIGHT®2.0 Flat Iron TAKE ME AWAY Travel Case
BLOW ME AWAY Hair Dryer LAY IT ON ME Silicone Mat GLAM GLOVE
Baby, Give it to me Straight

WARRANTY INFORMATION
The following hot styling tools come with a 1 year warranty against manufacturer defects. See Warranty Card that comes in the original packaging for details:
THE TRIPLE THREAT™ Curling Iron GLAM’D UP TRIPLE THREAT™ Curling Iron BLOW ME AWAY Hair Dryer
GIVE IT TO ME STRAIGHT® Flat Iron GIVE IT TO ME STRAIGHT®2.0 Flat Iron

HAIR EXTENSIONS
We gladly accept returns and/or exchanges on un-opened and un-used hair extensions within 30 days from the delivery date with a Return Authorization Number (RA#). Broken clips are NOT considered defective as there are two extra clips included with each set of hair extensions. Hair extensions are attached to a white paper backing with a special gold twist tie or black plastic band and then inserted into the blue, exterior box. Because our extensions are a real human hair product, for health concerns and sanitary purposes, we cannot accept returns on used or opened hair. As long as you do NOT open that gold twist tie or black band that is holding the hair and the white paper backing together, we will gladly accept the product back for a refund. Once you remove the hair from the white insert and open the gold or black band, and release the hair, we consider the product used. There are no exceptions to this policy.  Hair extensions can be colored however we highly recommend consulting with a hair stylist specializing in hair extensions. Hair extensions cannot be permed whatsoever. Please note coloring or altering your extensions are completely at your own risk.

FINAL SALE PRODUCTS
The following products are FINAL SALE and cannot be returned or exchanged:
 HOLD IT RIGHT THERE Hair Spray NO H2O Dry Shampoo HAIR PERFECTOR Round Brushes
 GLOSSILOCKS Shine Spray BEACHY Volume & Texture Spray GATOR GRIPS Hair Clips
 RESCUE ME Hair Mask MIRACLE BRUSH® ALL TIED UP Hair Ties
 BIG HAIR DON’T CARE BIG TEASE Comb Gift Cards 
Mini Miracle Brush Aspen Bag Gift Set; Luxe Traveler High MANEtenance Shampoo & Conditioner
Miracle Mane  Revenge Hair

SALE/CLEARANCE
ALL SALE items are NON-REFUNDABLE, however we will happily exchange items that are unused and unopened for equal or greater value. All “SAMPLE SALE” items are FINAL SALE.
Qualifying products purchased with a discount/promo code are eligible for return or exchange. See above policy for “returnable products” and “final sale products”.
Gift cards may not be returned and should be treated like cash. They cannot be replaced if lost or stolen, but they never expire. They cannot be redeemed for cash unless required by law. 

** The Return/Exchange Policy only applies to purchases made online at www.leylamilanihair.com. ** Leyla Milani® products purchased from other retailers are subject to the return policies of those retailers and will not be accepted by Leyla Milani®.  Please reach out to the retailer you purchased the product from if you need to make a return.
For further questions, please contact: [email protected]

Business Categories

Hair Products