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Business Profile

Drums

Balmy Drum

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 4 Customer Reviews

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Review Details

  • Christina H

    Date: 12/30/2023

    Scam. Ordered 11/23/23 and to date still have not received. Contacted company twice inquiring when it would be received and given same bogus response. Also I was charged $155 when it was to be closer to $100 with shipping. Allegedly has been in Jamaica, ** since 11/25/23.

  • Trina F

    Date: 12/29/2023

    This company is scamming people by pretending to ship items. I ordered a product on November 23, 2023. I have given this company 3 times to rectify this but no change has occurred. Do NOT waste your time and report this company for false claims that things are being shipped . Items remain in Jamaica ** and never advance e

  • Debbie M

    Date: 12/23/2023

    Terrible shipping method. I ordered a Balmy Drum for Xmas on Nov 22. It's now Dec 23 & hasn't left CA yet!! You can buy this Drum on Amazon who has an excellent ********************

  • Gloria B

    Date: 07/14/2023

    I have been trying to get a hard cover book that supposed to have been included with my purchase of a balmy drum order that was placed in Feb of this year, 2023. I contacted the support team (when I rtnd to US in May) first about the issue that I couldnt see gold stickers on my gold drum. They quickly responded and sent me black stickers for the drum. Great customer service support! After getting the stickers, I can see the notes to play songs but I dont have a hard cover song book as was advertised to be included with the order. I was told (by email) in May, I would get a response back from the support team in a few days. I did not receive any response.I wrote back to the support team on 5 Jul and asked if the hard cover song book would be mailed? Ever? And that was the second time of NO RESPONSE to my email. Its 14 Jul as I type this and still no reply and NO HARD COVER SONG BOOK to learn how to play this Balmy Drum.Also, since I was out of the US in Feb, I contemplated having the drum shipped to ***********, where I was bc balmy drum touts world-wide shipping. I decided not to have the drum shipped to Africa. Their postal system isnt trustworthy. So, I had it shipped to my ** PO Box and my drum was damaged on the face of drum bc it was sent in a flimsy card board box without sufficient bubble wrapping. I can only imagine what shape my drum wouldve been in had it been shipped to *********** from **********! I have the email from balmy saying the book was included. It was not! How do I get my hard cover music book that was to be included in my order from this company who is ignoring my correspondence?? Somebody HELP me get what I paid for and didnt receive from this company!!

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