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About

About This Business

This company owns footwear brands

BBB Accredited Since: 4/26/2018

Years in Business: 52

Products and Services

Shoes, Footwear

Business Details

BBB File Opened:
12/2/2002
Business Started:
1/1/1973
Business Started Locally:
1/1/1973
Business Incorporated:
9/9/1993
Type of Entity:
Corporation
Alternate Names:
UGG
HOKA
Sanuk
Teva
Koolaburra
Deckers Brands
Business Management:
Mr. Bryan Riter, Customer Support Manager
Stefano Caroti, CEO
Number of Employees:
2300

Additional Contact Information

Customer Contacts
Stefano Caroti, CEO
Fax numbers
Primary Fax: (805) 967-9722
Other Fax: (928) 779-6004
Additional Phone Numbers
Other Phone: (928) 779-5938
Other Phone: (888) 432-8530
Other Phone: (866) 491-3125
Other Phone: (866) 998-7826
Other Phone: (800) 367-8382
Other Phone: (855) 467-2685
Other Phone: (877) 337-8333
Other Phone: (866) 684-1832
Other Phone: (805) 728-1640
Additional Email Addresses
Primary: Email this Business
Sales: Email this Business
Additional Websites
yellowpages.com/goleta-ca...

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Payment methods
  • Cash
  • Check
  • Credit Card
  • Debit Card
  • Gift Certificate
  • Coupon
  • American Express
  • Discover
  • MasterCard
  • Visa
  • Store Card
Business Categories
Retail Shoes, Wholesale Shoes

Latest Reviews

  • Meiyun S

    "1. I purchased Clifton 9, size 8 in October, 2024 from local Dick’s." ... Read full review

  • Julie M

    "I purchased a pair of Clifton 9 Hoka's in March of 2025. The sole started to peel off the shoe in April of 2025, so I submitted a warranty return since Hoka offers a one year warranty from date of purchase." ... Read full review

  • Olivia K

    "I purchased bondi 9 on February 6 2025 and received product on the 11th. After 2 and half month of wearing product the side of shoes was torn." ... Read full review

View all Reviews

More Resources

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