About
Overview
Mountain Crest Gardens
11229 Succulent St
Fort Jones, CA 96032
BBB Accreditation & Rating
About This Business
Mountain Crest Gardens™ is a soft and hardy succulent nursery established in 1995, located in a scenic Northern California valley near Mt. Shasta.
Throughout the years our collection has grown and expanded to over 600 different varieties of Sempervivum (Hens and Chicks), Sedum, Jovibarba heuffelii, Echeveria, Crassula, Kalanchoe, Senecio, Aeonium, succulent ground covers, and more. New succulent varieties are added to our online catalog each month throughout the year.
Our
succulents offer a huge variety of color and texture. Their ease of
propagation and low water / maintenance requirements make these plants a
very compelling choice for yards, gardens, houses, offices, green roofs
and living walls, lawn replacements, weddings, special events, and more.
BBB Accredited Since: 6/30/2016
Years in Business: 28
Products and Services
Photos and Videos
Business Details
- Local BBB:
- BBB of Northeast California
- BBB File Opened:
- 5/16/2007
- Business Started:
- 9/18/1996
- Business Incorporated:
- 9/18/1996
- Type of Entity:
- Corporation
- Alternate Names:
- Growpro, Inc.
- Business Management:
- Mr. Matts Jopson, Director of Sales and Marketing
- Ms. Nora Alderson, General Manager
- Number of Employees:
- 15
Additional Contact Information
- Principal Contacts
- Mr. Matts Jopson, Director of Sales and Marketing
- Customer Contacts
- Ms. Nora Alderson, General Manager
- Fax numbers
- Primary Fax: (530) 468-2313
- Additional Phone Numbers
- Other Phone: (877) 656-4035
Additional Information
- Payment methods
- Visa, MasterCard, Discover, American Express, PayPal, Business Check, Purchase Order
- Refund and Exchange Policy
Our plants andproducts are guaranteed to be of excellent quality, well-rooted anddisease free. If plants do not arrive in prime condition, customers maychoose one of the following options:
Store credit + 10% (EG: $5 purchase + 10% = $5.50 store credit)
Credit card or PayPal refund
Replacement plants (if possible)This guaranteeapplies to all plants for up to 2 weeks after delivery. Alternatively,full refunds will be issued for any reason if order is returnedundamaged within 14 days of delivery.
- Business Categories
- Plant Nursery, Greenhouse, Gardening Stores
Latest Reviews
Patricia J
"I received my plants very quickly after placing my order. They were packaged very well, and received no damage from shipping." ... Read full review
Jacqueline F
"All of the plants I purchased were beautiful! I wouldnt buy plants at any other store."
Amelia
"Ordered 4/26, paid for 3-5 day shipping, delayed to be delivered 5/5. Checked tracking was in ******* on 5/5, I am in **********." ... Read full review
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.