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Mailing Services

Stamps.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.3

Average of 308 Customer Reviews

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Review Details

  • Cathi B

    Date: 09/27/2022

    I have never had an issue with stamps.com in the 10 years our business has been using them. Today was the first time I've ever had to call them, and the issue was resolved quickly, with ******* being helpful and friendly. I have had to apply for refunds from misprinted stamps several times, and that was also handled efficiently. I highly recommend them

    Stamps.com

    Date: 09/30/2022

    Dear Cathi,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Sophie L

    Date: 09/27/2022

    Super convenient service with great rates for both **** and **** As a small business owner, Stamps.com has saved us a lot of time and money with all our shipments.

    Stamps.com

    Date: 09/30/2022

    Dear Sophie,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Craig S

    Date: 09/27/2022

    I had a package that had to be mailed ***** I was unable to get to the post office, so I used Stamps.com. I hadn't used it in a while, but the kind lady helped me through the process. She made my day.

    Regards,

    ***** S.

    *************

    Stamps.com

    Date: 09/30/2022

    Dear Craig,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • JBM

    Date: 09/26/2022

    Makes printing stamps and labels & mailing packages from home a breeze!

    Stamps.com

    Date: 09/28/2022

    Dear JB,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Robert W

    Date: 09/26/2022

    The worst service and product ever! We were recommended a printer for an account, when we received it, the system did not work. So we had to pay to send it back and get a different system. When we received the second machine, the machine itself didnt work, and in order to send it back we had to pay for it. Absolutely horrendous customer service where we had to wait for hours on a call and we had to pay to ship something back that didnt work. STAY AWAY FROM THIS COMPANY If I could give it 0 stars I would...1 seems to be too high

    Stamps.com

    Date: 09/28/2022

    Dear Robert,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are sorry to hear that we were not able to meet your needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Howard V

    Date: 09/26/2022

    Have been using Stamps.com for several years with no major hiccups! What few contacts with support staff that I have had have been with friendly and helpful people, and my issues were resolved quickly and to my complete satisfaction. Postage savings is an important factor, but convenience and ease of use has been more important to me.

    Stamps.com

    Date: 09/28/2022

    Dear Howard,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Date: 09/25/2022

    I'm a seasonal Christmas business, so it's nice to work with a company that understands your needs and is always there to provide support when needed. I always get a live person on the phone, which is rare these days. Email support is pretty quick to respond. Anyone that I've ever spoke with is ******************* and super friendly. Being seasonal, I have to turn off/on my account, which they are always great about.

    Stamps.com

    Date: 09/26/2022

    Dear Carey,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Laurie S

    Date: 09/20/2022

    Stamps.com is easy to use and there customer service is the best I have ever dealt with. I whole heartedly recommend them for your shipping needs.

    Stamps.com

    Date: 09/21/2022

    Dear Laurie,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Lisa C

    Date: 09/20/2022

    The service I received from the Stamps.com team was over the top amazing!

  • Charles B.

    Date: 09/19/2022

    Stamps.com was very helpful in giving back the money that I was charged by my not properly closing the account out.

    Stamps.com

    Date: 09/20/2022

    Dear Charles,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

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