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Business Profile

Cable TVs

DirecTV, Inc.

Headquarters

This business has applied for BBB accreditation.

About

This business has 1 alert

About This Business

Years in Business: 34

Business Details

Business Started:
10/31/1990
Alternate Names:
Direct TV
TV X Direct
Business Management:
Mr. Paul Peterson, Associate Director

Additional Contact Information

Principal Contacts
Mr. Paul Peterson, Associate Director
Customer Contacts
Mr. Paul Peterson, Associate Director
Additional Phone Numbers
Other Phone: (888) 355-7530
Other Phone: (888) 388-6622
Other Phone: (817) 527-0872
Other Phone: (817) 527-0890

Additional Information

Business Categories
Cable TVs

Latest Reviews

  • Marner L.

    "Subject: *********************** Appointments and ***************** Outage Complaint:I am filing this complaint due to unacceptable customer service and unresolved technical issues with DIRECTV. We have not had a working TV signal for over a week, and despite multiple calls to customer service and scheduled repair visits, the issue remains unresolved." ... Read full review

  • Lou L

    "DO NOT GET DIRECT TV When you have a problem it takes 5 to 6 days to send someone out. It goes out when a sudden rain- heavy rain- heavy snow." ... Read full review

  • Michelle W

    "I called on 4/29 to cancel services. I was told my disconnect date would be 5/22 and was provided the instructions to return my items." ... Read full review

View all Reviews

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