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Important information

• Advertising Review:

  On May 6, 2024, BBB Serving Los Angeles and Silicon Valleyrequested that the business substantiate, modify, or discontinue claimsadvertised on https://www.onestylingbeauty.com/.The businessadvertises Comparative Price, Value and Savings Claims. The business also advertises “We offer you a 12-month warranty and 24-hour friendly email customerservice!”

   

  The BBB Code ofAdvertising states, "BBB recognizes that truthful price information helpsconsumers make informed purchasing decisions and that comparative priceadvertising1 plays an important role in promoting vigorous competition amongretailers. At the same time, misleading or unsubstantiated pricing claimsinjure both consumers and competitors. The following examples offer guidance onensuring that pricing claims are truthful and not misleading. 2.1 Advertisersmay offer a price reduction or savings by comparing their selling price with:2.1.1 Their own former selling price; 2.1.2 The current selling price ofidentical products or services sold by others in the trade area (the area inwhich the company does business or where the advertisement appears) (e.g.,"selling elsewhere at $_______."); or 2.1.3 The current selling priceof a comparable product or service sold by the advertiser or by others in thetrade area (e.g., "comparable value," "compares with products orservices selling at $_____," "equal to products or services sellingfor $_____"). 2.2 In each case, the advertisement must clearly andconspicuously disclose which basis of comparison is being used. 2.3 When thesecomparisons are made in advertising, the claims must be based on the provisionsin Sections 3 - 7."
  
  

  The BBB Code of Advertising also states, “20.1 When using the term“warranty” or “guarantee” in product advertising, the advertiser must clearlyand conspicuously include a statement that the complete details of the warrantycan be seen prior to sale at the advertiser's location, viewed on theadvertiser’s website or, in the case of mail or telephone order sales, madeavailable free on written request. 20.2 Advertisers should only use“satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similarrepresentations in advertising if the seller or manufacturer refunds the fullpurchase price of the advertised product or service at the consumer's request.20.3 When “satisfaction guarantee” or similar representations are used inadvertising, any material limitations or conditions that apply to the guaranteemust be clearly and conspicuously disclosed. 20.4 When advertising “lifetime”warranties or guarantees or similar representations, the advertisement mustclearly and conspicuously disclose its intended meaning of the term “lifetime.”20.5 Sellers or manufacturers should advertise that a product or service iswarranted or guaranteed only if the seller or manufacturer promptly and fullyperforms its obligations under the warranty or guarantee.”

   

  As of June 6, 2024, the business has failed to respond to ourrequest for substantiation, modification, or discontinuation of the advertisedclaims.