About
Overview
American Recovery Service
5118 Robert J Mathews Pkwy
El Dorado Hls, CA 95762-5703
BBB Accreditation & Rating
About This Business
Our Founder, Pat Willis, has served as President of both The California Association of Licensed Repossessors (CALR) and National Finance Adjusters (NFA), in addition to serving both associations as a board member for nearly 10 years.
In 1994, American Recovery Service became the first Nationwide Repossession Portfolio Management Services Firm in the country.
BBB Accredited Since: 11/30/2017
Years in Business: 41
Products and Services
American Recovery Service (ARS) is the original Nationwide Repossession Portfolio Management Firm. From our corporate headquarters, located in Northern California, our talented team provides complete repossession portfolio management solutions for major financial institutions across the nation. Our custom portfolio solutions meet the needs of captive lenders, banks, and credits unions. With over 20 years of recovery industry experience, ARS truly possesses expertise that you can trust.
American Recovery Service is an aggregator of recovery services, and does not perform any physical recoveries. ARS has contracts with nearly 800 vetted and verified on the ground repossession agencies to handle collateral recovery on our behalf.
COMPLIANCE
RECOVERY
INVESTIGATIONS
VENDOR MANAGEMENT
Business Details
- Local BBB:
- BBB of Northeast California
- BBB File Opened:
- 12/22/2004
- Business Started:
- 6/19/1984
- Alternate Names:
- SB Investigations
- Patrick K. Willis Company, Inc.
- Skipbusters
- Business Management:
- Mr. Patrick K. Willis, President
- Mr. David Baker, Chief Compliance Officer
- Mr. Peter Willingham, CEO
- Mr. David Copeland, Chief Operations Officer
- Ms. Jennifer Nelson, Controller
- Number of Employees:
- 235
Additional Contact Information
- Principal Contacts
- Mr. Patrick K. Willis, President
- Mr. David Baker, Chief Compliance Officer
- Mr. Peter Willingham, CEO
- Mr. David Copeland, Chief Operations Officer
- Customer Contacts
- Mr. David Baker, Chief Compliance Officer
- Fax numbers
- Primary Fax: (855) 657-3613
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
CA BSIS Licenses:
RA-717
PI-28683
Additional Information
- Business Categories
- Collections Agencies, Repossession Services, Investigator, Compliance Consulting
Latest Reviews
Uchechi N
"My car was towed by mistake from my finance company . ARS even delivered my vehicle back." ... Read full review
Michelle G
"My is*** with American Recovery is in no form for monetary gain, but solely based on how they tend to treat their customers. It is obvious that the staff has no sincere concern for the problems that they create." ... Read full review
Derrek C
"After reading the other reviews, I'll keep it short. It's an identical situation where I have clear evidence of damage to my vehicle and the person I talked to said verbatim "the tow truck company denies any damage" like it's shocking that they did." ... Read full review
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