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Business Profile

Doll Collectors

Pop In a Box

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Doll Collectors.

Reviews

Customer Review Ratings

1.44

Average of 17 Customer Reviews

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Review Details

  • Emily B

    Date: 09/02/2022

    Why offer a preorder, wait 6 months and then cancel it due to lack of stock? You should only offer as many preorder units as you can fill. They get a 3 only because I have had several successfully placed orders. But the wait time is abysmal especially when I see those items locally in store in the meantime.

  • Courtney S

    Date: 08/29/2022

    ************* that takes money for preorders and never sends the product. Ordered in March, item released in end of June, it's now end of August and despite their claim that its due to stock issues (which should never be an issue for preorders!), I could order the same item from Amazon for almost $10 less and have it tomorrow. Now I have to fight for my refund. Absolute scammers who have no concern for their customers and don't deliver what they promise. Avoid at all costs

  • Trevor C

    Date: 08/29/2022

    Worst customer service ever...also the worst packaging ever like these things are collecters items..then you send them a email and it's like they never read it ..they don't even mention anything you have said to them...never had this in all my years of buying stuff on line

  • Dominique W.

    Date: 08/08/2022

    Placed an order for 16 Funko Pops. 11 of them were sent with full oil damage on them. These were stated as new on the website with no faults. I sent PIAB a message and 24 hours later they say they will do a refund but I have to PAY to send these items TO ******. I live in ******. These came from ********. This is 100% SCAM. Damaged items where I spent over $100 on and now they want me to pay more than these are even worth just to get a refund??

  • David D

    Date: 08/01/2022

    I actually love this company. I purchase a lot of funko pops from them and I have had zero issues. When you preorder your have to have patience. What is cool is that you will receive a random pop that you forgot your ordered.

  • John r

    Date: 07/31/2022

    Horrible and four months ordered and still no product. Sham and should be shut down.

  • Kimberly S

    Date: 07/21/2022

    Terrible packaging of the products, they honestly have to work harder to NOT pack it well. I received 2 damaged pops due to bad packaging. They offered 10% back or they want you to pay for return shipping to ****** when it was THEIR fault and I will never purchase from them again. Why have different storefronts in different countries if all returns are to be sent to ******?

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