Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Security System Monitors

ACS Security

Reviews

Customer Review Ratings

4.75/5 stars

Average of 15 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromEd G

    Date: 08/31/2024

    Excellent service. Very experienced technician; polite and willing to explain when questioned.
  • Review fromJessica E

    Date: 05/21/2024

    Excellent service with knowledgeable technicians and helpful staff. Quality technology for the price.
  • Review fromJJ G

    Date: 05/16/2024

    We are a long time customer. ********************** is excellent. Stuff is always professional and jobs are done timely
  • Review fromPaul R

    Date: 05/08/2024

    Always excellent service. Patrols are very thorough. Staff is responsive and alert.
  • Review fromJay G

    Date: 03/31/2024

    ************************* was EXTREMELY PROFESSIONAL and very concerned with the problem I am experiencing Everyone should work as hard as he does to try an accommodate their customer. 5 Stars for *** !!!
  • Review fromMarc B

    Date: 03/30/2024

    Wonderful experience from start to finish. Our representative ****** was incredibly professional and diligent. As an ADT customer for over ****************************************************************************** today's unsettling society of rising crime. We couldn't be happier.
  • Review fromAnthony F

    Date: 09/16/2023

    I recently switched from a previous alarm service because I was not getting the attention for which I was paying. The ACS technician who did the changes on my alarm system to make it compatible with the new company was polite, thorough and respectful. The representative who originally signed me up followed the switch over throughout the changing procedure and was always available to answer my questions. One of the main reasons I went with ACS is they provide a 24/7 guard service for my neighborhood. If the installation is any indicator for their service, I am certain I will be thoroughly satisfied.
  • Review fromSusan L

    Date: 08/29/2023

    We have been served by ACS through a neighborhood patrol for years and been very happy. Just now we decided to install a security system in our home and have been equally pleased with the way that has gone so far. ***** did a wonderful job of sorting through the options with us and reviewing what was needed to protect our home. He was patient and courteous, friendly and intelligent. Today ***** installed the system and did a fine job of explaining its workings to us. We look forward to using the system in a manner that works for us and protects our home and personal security in it.
  • Review fromLois L

    Date: 07/29/2023

    ACS - always responsive and always make me fill safe. Technical service is always available and make my life seem so easy when it comes to security. Best and I have had 3 others who dont hold a candle to ACS.
  • Review fromAndrea M

    Date: 05/01/2023

    ACS has been a super service in all ways. Their on site security team is supportive and service oriented. Their responses have been immediate and responsible.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.