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Business Profile

Health and Wellness

SubZeroKings

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health and Wellness.

About

About This Business

This business offers ice bath product services.

Products and Services

Portable Ice Baths

Years in Business: 10

Business Details

BBB File Opened:
7/17/2023
Business Started:
12/18/2014
Business Incorporated:
12/18/2014
Type of Entity:
Corporation
Alternate Names:
PMC Industries Inc
PMC Industries Inc.
Business Management:
Mr. Paul Christoforo, President

Additional Contact Information

Principal Contacts
Mr. Paul Christoforo, President
Customer Contacts
Mr. Paul Christoforo, President
Additional Email Addresses
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business
Additional Websites
Website 1
Website 2

Additional Information

Refund and Exchange Policy

Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange unless it is faulty within the 1 year warranty period, then you are eligible for a replacement. Damage has to affect the products ability to function, basic wear and tear does not apply. We will not be able to provide refunds or replacements for any accidental damage caused by the customer. Refunds and replacements are only applicable for manufacturer faults.

As the customer, you are in charge of purchasing the return shipping label and getting the unit back to our specified address. Until the unit is in our possession, we will be unable to process any kind of refund. When we receive the unit we will asses it for any forced damage. As long as the unit Is in a reasonable condition, we will accept your return.

We reserve the right to deny refunds if the unit is forcefully damaged or abused.

If your refund is accepted, it will then be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted (if applicable) 
- Book with obvious signs of use 
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
- Any item that is returned more than 30 days after delivery 

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

 

Lost or stolen packages

Any package that is confirmed to be lost via the tracking information will be refunded or reimbursed with another unit. Please contact us if this happens.

Orders that are confirmed to be delivered via tracking information are not eligible for reimbursement from NuRecover. Orders made with Insured Priority are fully insured. Orders made with Standard Free are partially insured.

Please contact us if any of these problems arise and we will do whatever we can to find a solution.


Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at support@NuRecover.com. 


Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@subzerokings.com so we can give you a postal return slip to pick up the order from you.


Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 

Shipping 
To return your product, please email us so we can give you a returns address for you to ship it to. Please note we do not pay for any returns shipping and must be paid for by the customer. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Other Resources
Medical Board of California
1434 Howe Avenue #92
Sacramento CA 95825-3236
Phone Number: (800) 633-2322
Fax Number: (916) 263-2387
http://www.mbc.ca.gov
Business Categories
Health and Wellness, Cryotherapy

More Resources

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