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About

About This Business

This business offers sports and trading cards, memorabilia, and collector items.

BBB Accredited Since: 2/21/2019

Years in Business: 36

Business Details

BBB File Opened:
2/1/1992
Business Started:
12/23/1988
Business Incorporated:
1/26/2009
Type of Entity:
Corporation
Alternate Names:
The Upper Deck Company
Business Management:
Mr. Chris Carlin, Senior Manager of Customer Experience
Mr. Jeff Dotseth, Customer Service Supervisor
Ms. Vivianne McWilliam, CEO

Additional Contact Information

Principal Contacts
Ms. Vivianne McWilliam, CEO
Customer Contacts
Mr. Jeff Dotseth, Customer Service Supervisor
Ms. Vivianne McWilliam, CEO
Fax numbers
Primary Fax: (760) 929-6548
Other Fax: (760) 929-4893
Additional Phone Numbers
Other Phone: (760) 929-6500
Additional Email Addresses
Primary: Email this Business
Complaint: Email this Business
Inquiry: Email this Business
Sales: Email this Business
Technical Support: Email this Business
Social Media
Facebook
Twitter

Latest Reviews

  • Ronald S

    "Wanting to thank ***** for his excellent service.He went above and beyond to help me so much with a lost card." ... Read full review

  • Alexander C

    "I purchased an UD *** Blaster that contained a couple inserts with issues. I messaged the ***** team for support and **** picked up the request within minutes." ... Read full review

  • Noe O

    "Had the privilege of being helped by ***** H and I couldnt be happier with the help and replacement cards." ... Read full review

View all Reviews

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