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Business Profile

Auto Services

Hamilton Union Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Services.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromNaramie N

    Date: 10/21/2023

    I would not recommend their services. DO NOT COME HERE! Total scam artists. Their coupon prices are misleading and designed to get you into their shop. When you get there they won't honor the price on the coupon and they'll charge you prices that are 2-3 times higher. Their hourly estimates for pricing are twice as long what they actually spend working on your car. They didn't do most of the stuff I paid for like changing the air filter, changing brake fluid, topping off fluids, basic inspection of the car, tire rotation, etc.I would not trust their factory maintenance since they clearly don't do alot of the stuff they charge you for, skimp on basic checks, cut corners, and I'm unsure if they even refill/top off fluids like the invoice says. My engine coolant was flushed and car was given back to me with zero engine coolant inside even though they clearly charged me for the engine coolant on the invoice. I called them and the mechanic said they "filled it with coolant" however my car maintenance lights and visual inspection of coolant tank say otherwise, it was clearly empty. I bring it in and they fill it, no apology, no acknowledgement of their mistake, nothing. This could have seriously damaged my engine. Windshield wiper fluid was left empty, Not sure if they checked anything, my brake pad light came on shortly after I got the car back indicating my brakes pads were worn out.I'm very unsure about the maintenance services here and had to take it to another place to have it inspected again which is how I discovered they didn't do alot of the stuff they charged me for. The air filter was unchanged, it was the same dirty air filter. A couple weeks later I brought it in to another shop to change the brake pads/rotors and they were advising me to have the fluid changed based off the fluid color. They'll gladly charge you for things and then not do them.

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