Mobile Pet Grooming
Alpha Pet Grooming Salon LLCAbout
Important information
- Advertising Review:
On March 09, 2022, BBB challenged this company’s advertising that appears on their web site, https://www.alphagroomingpetsalon.com/ . The advertisement states “Bay Area’s #1 Mobile Pet Groomer .”
According to BBB Code of Advertising 28. Objective Superlative Claims Superlative statements in advertisements about the tangible qualities and performance values of a product or service are objective claims for which the advertiser must possess substantiation as they can be based upon accepted standards or tests. As statements of fact, such claims, like “#1 in new car sales in the city,” can be proved or disproved.BBB notified Alpha Pet Grooming Salon, asking the company to substantiate the claim of “Bay Area’s #1 Mobil Pet Groomer” or remove the statement.
To date, the company has not responded to BBB’s request.
About This Business
Years in Business: 12
Products and Services
Business Details
- Local BBB:
- Golden Gate Better Business Bureau
- BBB File Opened:
- 7/28/2017
- Business Started:
- 11/17/2012
- Business Incorporated:
- 12/17/2012
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- Alpha Grooming Pet Salon, LLC
- Alpha Grooming Pet Salon
- Business Management:
- Mr. Carlos Chavez, Owner
- Ms. Cleo Camargo, General Manager
- Number of Employees:
- 15
Additional Contact Information
- Principal Contacts
- Mr. Carlos Chavez, Owner
- Customer Contacts
- Mr. Carlos Chavez, Owner
- Additional Email Addresses
- Primary: Email this Business
- Additional Websites
- yelp.com/biz/alpha-groomi...
Additional Information
- Refund and Exchange Policy
- Alpha grooming requires 24
hour to cancel an appointment reservation. If you need to reschedule, no problem! We will happily refund you 100%.Cancellations that are done with less than24 hour notice will be charged the full amount of the service. - Business Categories
- Mobile Pet Grooming, Pet Grooming
Latest Reviews
Jonathan G
"Very happy with our pups haircut and grooming. Very nice groomers and I." ... Read full review
Danelle W
"Scheduling the appointment was easy but the rest of the service was HORRIBLE. My appointment was booked for 3pm and I received a text message from the groomer at 10:30am asking if they could move my appointment to 10:40am as they were "in the area"." ... Read full review
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.