Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Unclaimed Funds Retrieval Services

Payne Richards & Associates

Reviews

Customer Review Ratings

4.4/5 stars

Average of 164 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromCasey C

    Date: 02/04/2024

    Received a letter from Payne **************************** saying that I had unclaimed property that they would help retrieve. I was already aware of the unclaimed property and after finding the documents that I needed I went to the ***** Official Unclaimed Property site and went through the process of claiming the money on my own. After receiving the money, I get a bill for PR&A saying I owe them 10% AND they sent it to collections. They did not do anything to help with my claim. I collected all documents, filled out everything and uploaded it. This is a shady business indeed.
  • Review fromAnn K

    Date: 01/29/2024

    This company has repeatedly requested information from me on unclaimed property. When I try to call the phone number indicated in the letter, the number does not go through, and emails produce a response to call them. This seems to be a scam business to me, though I'm surprised that the BBB suggests it is legitimate. Someone should look into their business practices and the legitimacy of this business.
  • Review fromLaura W

    Date: 01/27/2024

    The associates of Payne Richards were very professional and knowledgeable in answering all of my questions; that led me to trust them more with time, as I am old school and can be skeptical or wary of scams. That in itself, and my waiting it out to see what happens next in their timeline, brought about a certain level of confidence in their research (and mine through prayer) and ability to accomplish what they said. I appreciate the respect they showed as well....and the unexpected $$$ wasn't bad either.
  • Review fromVivian L

    Date: 01/22/2024

    This is a legit company. So f youre ever contacted by them please reply back. The process for me was about 4 months, but it was worth the wait. Great job guys! Thank you again??
  • Review fromMike J

    Date: 01/16/2024

    Instructions for how to acquire the claim were easy to understand and the whole process was on time and amount was accurate. Thank you!
  • Review fromChristopher G

    Date: 12/20/2023

    I tried to call you guys but no one would answer so I called the bank which is who it's supposed to owe me money **** of America and they tell me this is a scam but I look you up online and you look legitimate so I don't know what to do
  • Review fromRaj S

    Date: 12/19/2023

    Attentive and detailed response. The results were better and faster than I'd anticipated.
  • Review fromArely R

    Date: 12/17/2023

    They help me they explain to me the situation they guide me step-by-step, and Im happy with the service
  • Review fromTheresa W

    Date: 12/12/2023

    They reclaimed money for me that I didnt know was being held by the ** State treasury. I gave them all the required documentation and a check was sent from the state treasury in about 4 weeks or less.
  • Review fromJody B

    Date: 12/11/2023

    They came through for me! With name change and several address changes, they found me. I would recommend them to anyone and everyone.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.