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Business Profile

Campgrounds

Bakersfield River Run RV Park

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromIshmael Q

    Date: 03/09/2024

    Stay away from this RV spot!!! This was a place we loved to visit and stay at for at least 7-10 days at a time, 2-3 times a year and have spent thousands of dollars in the last 3 years giving them our business. We loved it so much that we rented their party room and spend $200+ to rent and made sure to return the building back to them in clean condition. Now that we are trying to rent the party room again they came up with a BS excuse about the parking situation when that was never an issue before. Why have additional parking spaces in front for the office next to the party room, if you don't want customer to park in the additional parking area?!! His wife ****** then called my wife to give her another excuse and her second excuse was that her husband didn't think that for our type of party (10 & 16 year old party) was something he didn't feel he could accommodate. We have seen many times where you guys have rented to big groups with plenty of vehicles in front of the party room. ****, your excuse was and is garbage and thanks for not letting a Veteran feel welcomed there. To the people who plan on booking with them, i'd advise to stay away if you don't want to be treated unfairly. Please give your time and your money to another RV park who will appreciate their customers!!
  • Review fromKathleen H

    Date: 08/22/2023

    Horrible place to stay. I would not recommend this place to any out of state guest. Heidi the park office assumed that we had not been following the park rules. She started a text with hubby about a guest car parked where it shouldn't have been. Instead of calling hubby which would have been answered right away. We had to indure accusations that were dumbfounded. We even felt we needed to send proof of the vehicle of our guest car so that they would stop the assumptions. Noelle's response was just as rude and unacceptable to us. If you managers would treat people the same then this rude display would not be made to your guests.. Bottom line, the guest car did not belong to us. We felt like the assumptions that were made by the park was unneccesary. We came to town to visit our aging mother and felt this park handled this very poorly and will NEVER stay there again. We had to send proof of our guest vehicle that was parked in our spot not in the street. The display of your management shows that this park caters to full timers and not out of towners visiting our elderly mother.

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