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Business Profile

Window and Door Installation

Renewal by Andersen of Phoenix

Reviews

Customer Review Ratings

4.74/5 stars

Average of 104 Customer Reviews

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Review Details

  • Review fromMary F

    Date: 09/09/2024

    Working with *****************, a Senior *******, with Southwest Windows and Doors LLC in ****** was the most fun I've had spending money in a long time. He was professional, informative, and very easy to work with. He augmented the information I received from *********************, listening to my thoughts on the project and helping to make my ideas come to fruition. I love the product, which consists of 10 new windows on my side porch. I'm very much looking forward to the installation and enjoyment of these windows. The energy savings is, also, going to be welcomed. I would highly recommend listening to what Renewal by ******** folks have to say.
  • Review fromRaymond A

    Date: 08/29/2024

    These people are liars and shisters! Renewal by Andersen is a franchise sold to people that, in many cases, have never installed a window! Two wealthy brothers, the *******, bought the franchise in *** and now have ripped off enough people to buy several more. They work with a finance company called Greensky where they get more of your cash. When ******** gets a complaint such as taking unauthorized money from their customers bank account. They give out a phone number to Southwest Window and Door so that those folks have to listen to the furious customer complaints. They are a company that the ***** brothers took their name from and got a license from the *** to do business as Southwest **************** Their commercials are lies! All actor portrayals! Their installers are not licensed. Their 5 star reviews are written primarily by their employees. The locks on their doors are garbage and used by other cheap manufacturers. Their "fibrex" windows WARP and Fade if exposed to the sun! The rollers on their windows cannot be any cheaper. They dry out and break even faster than the window frames. The rails on the windows and doors are not insulated so their reviews on heat penetration are also incorrect. Their salesmen are the only ones going through any heavy training and that is to teach them to smile when they lie and do whatever it takes to get you to sign a contract and get your financing through Green Sky. PEOPLE: DO YOUR RESEARCH! There are several window manufacturers that are far better quality than Andersen that are far less expensive! DO NOT LET THESE SHISTERS STEAL YOUR HARD EARNED MONEY! Especially if you are on a fixed income. I have names and numbers of over 100 people they have ripped off! That's how they can afford all the commercials. Get your own financing, if nescessary and do your research finding a good, qualified, licensed contractor to replace your windows and doors. If you have already had problems with RBA, pls call your attorney generals office
  • Review fromEvelyn B

    Date: 08/26/2024

    Outstanding quality and top-notch professionalism throughout the entire process. This is the third time I've used Renewal by Andersen (both in ********** and *******) and each time I've been thrilled by my decision and it's added great value to each of my homes.
  • Review fromTim C

    Date: 08/15/2024

    Excellent service, friendly, and take time to answer questions. Top notch from top to bottom.
  • Review fromJoanna K

    Date: 08/01/2024

    Everybody did an excellent job. I am very pleased so far with the job that they have completed. They were very professional.
  • Review fromEva D

    Date: 07/26/2024

    ************, ****, ***** , show professionalism, friendly workers.Finished work on time, communicate what needs to be done.
  • Review fromSteve N

    Date: 06/21/2024

    ***************** was very professional and provided us with valuble information on the condition of our winows and doors. We decided to start with a new patio door and will continue to review the windows next. *************************
  • Review fromMary Kaye W

    Date: 06/20/2024

    We were thoroughly impressed with the work done by Renewal by ******** windows! Just LOOK at these gorgeous windows!Its EASY to give a 10-plus for the incredible work they did! Thank you, ******************* (Lead), **************, **************, and ************** for your excellent workmanship!Every step in the process was done with excellence! Thank you for covering all of our furniture and frames, etc. Your attention to detail was FANTASTIC!When I asked my husbands opinion of their work, he said he was VERY PLEASED. This was his exact commentThey were very professional and respected our home!Thank you, men, and Renewal by ********, for your PROFESSIONAL WORK and EXCELLENCE in every way!
  • Review fromKevin K

    Date: 06/13/2024

    What an amazing crew of workers. They arrived on time with a large team and got started. They were able to complete the job in one day. From start to finish was seamless. Polite, hardworking and left my home clean. I would highly recommend Renewal by ********. High quality windows and a qualified staff. If you are lucky enough and get these guy, count yourself lucky:****, *****, ****, ************************, ************************ and ******
  • Review fromMary D

    Date: 05/23/2024

    ******************* came to measure for phase 3 of the last 6 windows. He was polite and friendly but did his measuring well. Kept me informed about what he was doing. We have enjoyed working with all the teams at Renewal by ********.

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