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Business Profile

Identity Theft Protection

Gen Digital Inc

Headquarters

About

This business has 1 alert

About This Business

This business offers consumer Cyber Safety, protecting and empowering people to live their digital lives safely, products and services span across multiple brands including Norton, LifeLock by Norton, Avira and more for device security, online privacy and identity protection solutions.

BBB Accredited Since: 3/4/2021

Years in Business: 23

Business Details

BBB File Opened:
4/27/2005
Business Started:
6/6/2002
Business Started Locally:
6/6/2002
Business Incorporated:
7/27/2007
Type of Entity:
Corporation
Alternate Names:
Avast
Norton LifeLock
Related Businesses:
ReputationDefender
Business Management:
Ms. Kristen Tifft
Ms. Sarah Saenz, Senior Manager, Restoration-Member Affairs
Mr. Yannick Butanda Mwenze, Agent
Mr. Vincent Pilette, CEO
Mr. Robert Stanley
Ms. Stefanie Estrada, Customer Contact
Ms. Kaitlyn Huynh, Director of Shares Services
Ms. Natalie M Derse, CFO
Mr. Brian S Ko, Secretary
Ms. Aida Lebron, Customer Service Manager
Mr. Cristian Ramirez, Agent
Ms. Anna Raaman, Agent
Mr. Conner Holt, Agent
Ms. Eriqua Amedee, Manager

Additional Contact Information

Principal Contacts
Mr. Vincent Pilette, CEO
Customer Contacts
Ms. Kristen Tifft
Ms. Sarah Saenz, Senior Manager, Restoration-Member Affairs
Mr. Yannick Butanda Mwenze, Agent
Ms. Georgeta Coca, Associate
Ms. Stefanie Estrada, Customer Contact
Ms. Kaitlyn Huynh, Director of Shares Services
Ms. Njeri Johnson, Customer Service Representative
Ms. Aida Lebron, Customer Service Manager
Mr. Cristian Ramirez, Agent
Ms. Anna Raaman, Agent
Ms. Clara Pearson
Mr. Conner Holt, Agent
Ms. Eriqua Amedee, Manager
Fax numbers
Other Fax: (702) 995-7375
Other Fax: (480) 991-0744
Other Fax: (888) 244-9823
Additional Phone Numbers
Other Phone: (480) 991-0949
Other Phone: (800) 543-3562
Other Phone: (844) 698-8647
Other Phone: (844) 973-3072

Additional Information

Latest Reviews

  • Larry R

    "I cannot delete credit card information on this site, Avast. Every time I try to do so, I get the message that payment information is unavailable due o technical difficulties." ... Read full review

  • Carolyn N

    "I really like the Avast Antivirus, but Norton keeps trying to sell me its software because I changed to Avast. I don't NEED BOTH, do I?"

  • Shirley S.

    "5-20-25 I had a notice for a pending charge for The Privacy Monitory Assistance Plan due on May 23, 2025 on my account page. I do not want this plan for $79." ... Read full review

View all Reviews

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