We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Services

Rask's Auto Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Services.

Reviews

This profile includes reviews for Rask's Auto Service's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Rask's Auto Service has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Rask's Auto Service

      P.O. Box 166 Rimrock, AZ 86335

    • Rask's Auto Service

      3180 E. Beaver Creek Road Rimrock, AZ 86335

    Customer Review Ratings

    1

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Brandon K

      Date: 05/02/2024

      I recently took my car in to have the Struts replaced as they are worn. During my visit I was encouraged to purchase pre-assembled struts because the shop did not have the equipment to compress the springs and it would cost more. Because we were replacing the struts, it was a good time to get a tune up and break replacement as the work to get the struts off would make these areas accessible and would save me money. Upon picking up my car, I was told that the struts ordered were the wrong ones and was charged for the other work. I had called earlier that day for an update and was not told about the struts at all. Furthermore, additional charges were added that were not discussed and I did not agree to. The person I spoke to on the phone was rude and dismissive. She argued with me, talked over me, and took no accountability for the lack of communication and poor quality of service. Furthermore, she offered to split the cost of the services that I did not ask for. To which, I stated that I was looking to understand when the remainder of the work would be done and how I would be charged for the labor; as the work done was the additional work added and not the original reason I came in; to replace the struts. Her response was that I should find another shop for the remainder for the work. I requested to speak with the manager/owner and was told I would receive a call back; which never came. To top it off, the tire pressure light was on when my wife got home with the car and one of the tires measured at 14psi. This shop allowed a customer to drive off with car in worse condition that it came in, after charging $1,000 for add on work and not the agreed upon work. The decision to allow a customer to leave with a vehicle in such a dangerous state is a poor choice and as a result, I would not recommend this shop to anyone.

    Rask's Auto Service is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.