Reviews

This profile includes reviews for Express Flooring's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Express Flooring has 23 locations, listed below.

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  Express Flooring

  4110 W Washington St Ste 100 Phoenix, AZ 85009-4623

  
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  Express Flooring

  16427 N Scottsdale Rd Ste 410 Scottsdale, AZ 85254-7102

  
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  Express Flooring

  2875 W Ray Rd Ste 6 Chandler, AZ 85224-3525

  
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  Express Flooring

  18521 E Queen Creek Rd Ste 105 Queen Creek, AZ 85142-5867

  
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  Express Flooring

  5540 Business Park San Antonio, TX 78218-5503

  

Review Details

• Review fromKim R

  Date: 05/02/2025

  Luxury Plank Flooring lifting throughout entire house after only 3 years. Have contacted company several times.

• Review fromT Kelly A

  Date: 04/26/2025

  They did a fine job installing carpet for us. Our issue is with their referral ******** SIL had used them and referred them to us. But she can't seem to get her referral bonus.After numerous calls from both of us, they finally sent her some forms to fill out. We've never heard of or had to do this with any other company to receive a referral ******** last call finally resulted in some information. Their billing department (which you cannot talk to directly) requires these forms to be filled ******* form is a W-9 "Request for Taxpayer Identification Number". Basically, it's asking for her SS number! Nope to that.The second form is asking for her customer job number. She no longer has that information. Shouldn't they have it?The third form is asking for her bank routing and account number for electronic fund transfer. Nope to that, too. She doesn't want that; she wants a ******** shouldn't require jumping through hoops and giving out personal and financial information to get a referral bonus.And therefore, we cannot endorse them to anyone.

• Review fromAnnette B

  Date: 04/15/2025

  This company took over a month to do what they promised would be a one and a half day project. They didn't show up several times that they were scheduled. I missed work one of those days. They didn't show damage to my baseboard and walls, and other damage. They promised me a partial refund, but they never made good on that.

• Review fromMichael A

  Date: 04/05/2025

  Express Flooring is an outstanding business and would gladly used them again great ** and fair price 100% satisfied

• Review fromValerie T

  Date: 03/31/2025

  Very professional, prompt, helpful and thorough. I recommend Express Flooring. From the original call to get information to the installation, it was all a positive experience.

• Review fromRebecca R

  Date: 03/28/2025

  Express Flooring came in to install laminate flooring throughout my house. We had issues with the work done. They came back on March 5th for an inspection. We havent heard anything from the coordinator since the inspection. Weve called customer service numerous times to follow up. We were told a manager would call us back within 2 business day. No one called. The second time we called, we were told that the installation manager would call back within 2 business days. No one called. The third time we called, we were told that our case was going to the regional manager and could expect a call back soon. We are still waiting for that call.

• Review fromEddra R

  Date: 03/28/2025

  This is our second time having something installed in our home. Weve also had an installation at our sons home, very professional very fast. A lot of experience there was a hiccup at my sons house, but they rectified it and made it 100%. The referral program is awesome as well. We will definitely use them again in the future.

• Review fromSarah W

  Date: 03/27/2025

  Express flooring was kind and courteous. They were fast and efficient. We had a very positive experience with them.

• Review fromLeah N

  Date: 03/27/2025

  Really appreciate a company that comes quotes and does what they say they will do and on a timely basis. Rooms look great!! I do highly recommend them often.

• Review fromLaurie K

  Date: 03/26/2025

  Express Flooring delivered as promised on our project. They updated our home (2200 square feet) with new flooring. They did an exceptional job.