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Business Profile

Trampolines

Urban Air Adventure Park Bell Road

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Chanel F

    Date: 01/03/2025

    I looked online for an activity I could afford to do with my kids. Urban Air in ******, Az had a $14.49 basic attraction pass on their website with parents playing for 50% off. I let the kids know we could go, but could only purchase the basic attraction pass for the trampolines. They were super excited until we arrived and were told they no longer have this pass and will not honor their online advertised pricing. I spoke with a manager and put a complaint in online through the chat. The customer service chat basically told me sorry, each location is privately owned.

  • Bella G

    Date: 12/31/2022

    I have spent many weeks trying to cancel my memberships with Urban Air. The service was terrible, a teenager called my 7 year old the * word, wait times are insane for food and go carts and decided that we will not be returning per the bad experience and I cant get anyone to help me with a cancellation. My fianc will also be on disability and wont be able to pay anymore and they wont assist with the full cancellation unless I am to pay $1000 for cancellation fee. Its an unfortunate situation and so disappointed.

Urban Air Adventure Park Bell Road is NOT a BBB Accredited Business.

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