Reviews

Review Details

• Review fromJohn G

  Date: 04/04/2025

  "WARNING" this management company will have your car towed from any of their communities!!! As a visitor, I left my vehicle parked in a visitor parking spot without knowledge of any signage on the property, to visit a resent purchaser for about a half hour, and they had it towed, this was at 8:00 pm on Sunday night, and no warning coming other than a sign in the dark? I personally believe this would be a title #** violation and they are using spotters to work with Axel towing and impound to get $300 for retrieving your vehicle? Be careful while visiting ( take an **** and save yourself the aggravation) Good luck Have a great day.

  GUD Community Management

  Date: 04/07/2025

  Thanks for reaching out, ****. It sounds like you are addressing the policies of an association we manage. We do not set the policy - the association does. We are sorry to hear that your car was towed, and hope that the owner of the residence will be able to review the governing documents, as they are the policies that the association adheres to.

• Review fromhyrum k

  Date: 02/25/2025

  GUD, The worst management Ive known. ******* ***** is up charging and cannot answer to why the cost is going up they have nothing to offer except a park. I have fees that I was told would be removed from my account and to find out that was a lie and that I have to pay the full amount owed and then file a dispute to maybe get it back. waited 2 weeks of calling and leaving voicemails until getting a call back to find that out and now there are more fees added and processing fees. Company is a scam and just there to take your money and to not make your community a better cleaner place to live.

  GUD Community Management

  Date: 04/07/2025

  Hi Nate,Thank you for taking the time to share your experience. We're truly sorry to hear about your frustration and want to sincerely apologize for any confusion or inconvenience you've ************** GUD, we strive to provide transparent communication and fair service to all residents. It's clear that weve fallen short in your case, and for that, we take full responsibility. The delay in communication and the lack of clarity around your fees is not the level of service we aim to provide.Regarding the fees and dispute process, we understand how frustrating it is to be told one thing and experience another. Were currently reviewing our policies and how we communicate them to ensure this doesnt happen again. As for *************, well also be working with our team there to better explain any rate changes and improvements being made to the ************************** really appreciate the opportunity to make things right. Please reach out to us directly at [support email or phone number] with your account details so we can look into your specific situation and see how we can assist you.Thank you again for your feedback its important, and it helps us improve.Sincerely,The GUD Team

• Review fromPatrick P

  Date: 12/17/2024

  GUD failed to provide oversight on a Riata West Community Association common wall improvement project when their property manager ***** ***** failed to provide oversight on the contractor. At the last minute, telling the Board "I'll take care of this now, I've worked with ***** (*****) before." Turns out Mr. ***** broke away from a licensed reputable contractor, ********, and formed his own company with minimal liability registered as Elite with AZ-ROC #****** right before the contract was voted on. The project went south. ******** *. signed two checks to them totaling just under a quarter million dollars. The walls are now in limbo due to a lack of promised quality and ******** *. has nothing to get our walls fixed and/or our money back but stall.

  GUD Community Management

  Date: 12/20/2024

  Thank you, Mr. ********** for your comments. As many involved in this situation are aware, those are not the facts, but I do appreciate the first amendment and the allowance to speak freely. GUD Community Management continues to manage the community with the utmost professionalism. We do assist in the proposal process, helping guide the board of directors as best we can. Ultimately, the board of directors sign the agreement with any vendor. We do not control the quality of work performed, as they are not our employees. We highly recommend the utilization of third party engineers to oversee large projects, such as these. Payments to vendors are paid at the discretion of the board, whose approval was given. The moment the board of directors mentioned concern, we immediately provided recommendations for legal counsel.We wish you and your family nothing but great tidings and cheer during the holiday season, Mr. **********

• Review fromDEL M

  Date: 10/19/2024

  ******** ***** owner of GUD Community Management (took over HOA's managed previously by **********************) has been bad for our HOA. GUD Community Management has attempted to charge owners more than legally allowed per A.R.S. for making copies of HOA documents. *** employees claim ************ policy, we do not email items pertaining to records requests." GUD attempts to charge .40 cents per page when A.R.S. makes clear they can only charge fifteen cents per page. *******. ********************* and other records A. Except as provided in subsection B of this section, all financial and other records of the association shall be made reasonably available for examination by any member or any person designated by the member in writing as the member's representative. The association shall not charge a member or any person designated by the member in writing for making material available for review. The association shall have ten business days to fulfill a request for examination. On request for purchase of copies of records by any member or any person designated by the member in writing as the member's representative, the association shall have ten business days to provide copies of the requested records. An association may charge a fee for making copies of not more than fifteen cents per page.

  GUD Community Management

  Date: 10/21/2024

  Thank you, Del! As mentioned on other platforms and in several emails, we have provided you all the documents that are available to you. We have exhausted our resources to accommodate you, and unfortunately, it has come to slander over reviews. We will continue to perform our duties to our communities within reason. We wish you the absolute best, and thank all of our amazing homeowners and board members who help create a culture of cooperation and understanding.

• Review fromTim H

  Date: 09/27/2024

  GUD and *** ******* have been our HOA Management group for a few years. The original company, Snow Property Management was purchased by the current owners of ***. While hesitant at the beginning of the transition, with some transparency, we as a Board continued with the company. The website was upgrade and the access to accounts on line has improved. The community is continuing with it's interaction with the company and the Property Manager is responsive and works on resolutions in timely manner. As a smaller HOA, it is difficult to always be provided the attention that each community deserves. *** has been able to accomplish that in most cases.We appreciate the working relationship and process of the Management Company

  GUD Community Management

  Date: 10/03/2024

  That is a candid, thoughtful review, ***! Thank you for taking the time to highlight *** and the progress we are making to continuously improve the homeowner and board experience!

• Review fromCarlos P

  Date: 09/23/2024

  I have had the pleasure of working with **** *****. He is incredibly professional and very communicative. He truly cares about communities and backs it up with results. Dealing with boards, residents, and vendors can be difficult for a variety of reasons. **** somehow always manages to find a solution to each obstacles that is beneficial for all parties involved, and THAT is something very impressive. He is a fantastic representative for his company, ***.

  GUD Community Management

  Date: 09/24/2024

  You are awesome, ******! We appreciate your kind words, and for taking the time to spotlight **** and his exemplary efforts!

• Review fromJacqueline M

  Date: 09/18/2024

  ***** *******, who is the property manager for the *** where I live, is quick to respond to my inquiries. Always professional and polite.

  GUD Community Management

  Date: 09/19/2024

  Thank you, **********! ***** lives our core company principles, always being a great ambassador for GUD.

• Review fromMichelle T

  Date: 09/06/2024

  We have worked with *** ******* the past couple of years and she has been extremely responsive and instrumental in moving projects to completion. She is also very experienced and knowledgeable in the area of property management best practices.

  GUD Community Management

  Date: 09/09/2024

  You are too kind, ********! *** is a rock star manager, who puts a lot of dedicated time into providing exemplary service for her communities. Thank you for taking the time to ensure she receives the recognition she deserves!

• Review fromjacilyn c

  Date: 09/06/2024

  ***** ******* is professional, timely, and kind - a winning combination that has made working with her an absolute pleasure. I hope to have the opportunity to work with ***** again!

  GUD Community Management

  Date: 09/09/2024

  Thank you, *******, for the kind and thoughtful review! Managers like ***** take such care of their communities. We appreciate those that take the time to spotlight their efforts!

• Review fromJeremy O

  Date: 07/22/2024

  I have been working with ************************* for a while now and it has been a pleasure. Her positive attitude and prompt attention to the details has made doing business with GUD a snap. I appreciate our our relationship and would recommend *** and ************************* to anyone looking for a property manager.

  GUD Community Management

  Date: 07/23/2024

  We couldn't agree more, ******! Thank you for the kind review and taking the time to tell the world about GUD and its great people.