Reviews
This profile includes reviews for Gilbert Moving & Storage's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 28 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromCindy P
Date: 11/25/2024
Gilbert movers helped us move a five bedroom home across country and they did AMAZING! Everyone was very professional and make sure to handle our items with care. Every person moving us made sure to introduce themselves to us so we felt like we knew the people dealing with our belongings. They did a great job making sure to maximize the space our items took up while ensuring it was all protected. I highly recommend them!
Gilbert Moving & Storage
Date: 11/28/2024
Hi *****, Thank you for the great feedback and experience with Gilbert Moving & Storage! We are always happy to hear that our team made your out of state move a great one! We appreciate the recommendations and congratulations on your new home!Review fromLila L
Date: 10/12/2024
Excellent service! Movers went above and beyond! We appreciate your hard work! Effortless process! Highly recommended.Gilbert Moving & Storage
Date: 10/13/2024
Thank you for your excellent review! Always great to hear that our customers had an effortless moving experience with Gilbert Moving & Storage. Our movers always go above and beyond to provide top-notch, professional moving services. We appreciate your kind words and your recommendation. If you or anyone you know ever needs local or long-distance moving services in the future, we’re here to help!Review fromMichael N
Date: 07/30/2024
This was a move of furniture across the street (literally). The moving Team arrived early and assessed the move. All items were carefully wrapped for the move and the Team was careful not to bump into walls, etc. Very efficient and asked questions as necessary. Would highly recommend for all of your moving needs.Gilbert Moving & Storage
Date: 07/31/2024
We're excited to hear that our moving team at Gilbert Moving & Storage arrived early and carefully assessed your furniture move across the street. We take pride in wrapping all items securely and ensuring no damage to walls. Our team's efficiency and attentiveness to our customers' needs are our top priorities. Thank you for highly recommending us for all your moving needs!Review fromTerri D
Date: 07/16/2024
We hired Gilbert Moving & Storage for the first time so wasn't sure what to expect. They arrived on time, were so kind, professional & totally efficient. They worked so hard & fast on one of Arizona's hottest days 115 & never missed a beat. We were so impressed with the service of this company. Excellent from start to finish. We would highly recommend them to anyone who needs to move. All our belongings are being stored at their ************* look forward to working with them again for our final move into our new home. From the office staff to the movers they all go above & beyond their five star rating.+Gilbert Moving & Storage
Date: 07/17/2024
Thank you for your wonderful review! Were delighted to hear that your first experience with Gilbert Moving & Storage exceeded expectations. Some of our top priorities are that our team arrives on time and provides kind, professional, and efficient service, even in *******'s 115 heat. Were thrilled you were impressed from start to finish.We appreciate your high recommendation to anyone needing moving services, we look forward to assisting with your final move from our storage into your new home. From our office staff to our movers, we strive to go above and beyond our five-star rating. Thank you for choosing Gilbert Moving & Storage!Review fromTinisha J
Date: 06/27/2024
I recently used this moving company for the third time, and once again, they exceeded all expectations. From start to finish, their service was friendly, professional, and efficient. Communication was top-notch, with great updates throughout the process. I will definitely be referring them to my grandparents who are moving out of state next month. I can't emphasize enough how impressed I am with this company. If I could give them 10 stars, I would without hesitation! The way they run their operations is truly exceptional. I absolutely love this company and can't recommend them highly enough.Gilbert Moving & Storage
Date: 06/29/2024
Thank you for your great review! We are excited to hear that our moving services have exceeded your expectations for the third time. Providing friendly, professional, and efficient service with top-notch communication is our top priority.We appreciate your recommendation to your grandparents for their out-of-state move. Thanks again for your kind words and trust in our company. We look forward to assisting you with any future moving needs or services!Review fromJacqueline A
Date: 01/03/2024
Just have to say what a wonderful experience from beginning to the finish with Gilbert Moving and Storage. ***** came out to review my items for the quote and from the moment I spoke with him on the phone, I had a feeling I was not just another move job to him. ******* was my move coordinator and she did a top notch professional job. She even accommodated two date changes as I was moving to another state closing on a house during the Christmas holiday. This company is world class with the care and service. All of my items that they packed including my flat screen television, my pc and a table with a glass top arrived perfectly without a scratch. **** and ********* who unloaded at our new home was so considerate and made sure there were no nicks or dings on my walls or floors. Let's face it moving is stressful and moving out is even more stressful. It was a difficult move but thanks to the team at Gilbert and Storage, I would almost go so far to say the move was a pleasant experience. The team at Gilbert Moving and Storage quoted me a very fair price and expertly got the job done. I do not hesitate to recommend the first class team at Gilbert Moving and Storage.Gilbert Moving & Storage
Date: 01/08/2024
Thank you for the incredible review! We're thrilled to hear about your wonderful experience with Gilbert Moving and Storage.From *****'s initial assessment to **************** seamless coordination, we're delighted that you felt valued throughout the process. Your praise for the care and professionalism extended to your belongings, including delicate items, warms our hearts.We appreciate your kind words our crew, who ensured a flawless unloading process. Turning a move into a pleasant experience is our goal, and we're honored to have achieved that for you.Your recommendation means the world to us, and we're grateful for your trust. If you ever need assistance in the future, please don't hesitate to reach out.Review fromPatricia B
Date: 09/25/2023
The Gilbert Team is terrific! Friendly, fast, polite, careful, available, and good communicators. Final total came in under contract and difference was promptly refunded. I will recommend them to friends and family. I would definitely use them again. From beginning to end a very positive experience. Five stars for all.Gilbert Moving & Storage
Date: 09/26/2023
Thank you for the fantastic 5-star review! We're thrilled you had a great experience with our team and look forward to serving you again in the future. Enjoy your new home in Mesa!Review fromJacob V
Date: 08/04/2023
These guys were awesome. They were friendly, on time, professional and hard working. Will definitely use them again next time I move. 5 stars across the board!Gilbert Moving & Storage
Date: 08/07/2023
Thank you for your kind words and the 5 stars! We will look forward to assisting you with your future moving needs. Enjoy your new home in ********!Review fromRobert P
Date: 08/01/2023
********************** and the entire team were wonderful to work with. They were on time, took care of all items and rearranged existing pieces as we requested. Also, they came in under the original time estimate.Can't recommend them enough!!!!!!Gilbert Moving & Storage
Date: 08/03/2023
We are thrilled you had a great experience with our team and our moving services! Thank you so much for the recommendation and for letting us be a part of your moving journey in Gilbert!Review fromKim S
Date: 05/13/2023
*** and ***** (yes, really) were great! They were very quick, professional and made sure they protected my furniture as they moved everything. Office staff were nice and got a confirmation the night before so I didnt have to worry. I highly recommend them - especially *** and *****.Gilbert Moving & Storage
Date: 05/23/2023
Thank you for choosing our Local Moving Services! We are delighted to learn that you had a fantastic experience with ************ Your feedback is highly valued, and we sincerely appreciate it.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.