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Business Profile

Carpet and Rug Cleaners

Zerorez Phoenix

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Carpet and Rug Cleaners.

About

About This Business

This business offers carpet, upholstery, area rug, tile and grout cleaning services.

Years in Business: 21

Business Details

BBB File Opened:
9/16/2004
Business Started:
12/22/2003
Business Incorporated:
1/1/2004
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Zerorez of Phoenix LLC
Business Management:
Ms. Casey Ashdown, Member
Ms. Jamie Ashdown, Member

Additional Contact Information

Principal Contacts
Ms. Casey Ashdown, Member
Customer Contacts
Ms. Casey Ashdown, Member
Fax numbers
Primary Fax: (480) 507-9286
Additional Email Addresses
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business
Social Media
YouTube
Facebook

Additional Information

Payment methods
Cash, Check, Visa and Mastercard
Refund and Exchange Policy
We have a 30 day guarantee of our services.. so if not completely satisfied we will come back out and clean problem area again at no charge

Latest Reviews

  • Mike C.

    "CAUTION WHEN USING THIS COMPANY. I HAD THEM COME OUT TO CLEAN MY CARPETS." ... Read full review

  • Laura M

    "I hired Zerorez to clean carpet and tile and an area rug. The carpet is clean, they left clumps of wet hair on the area rug and the process damaged my grout as well as the machine damaging my bathroom vanity." ... Read full review

  • Melody B

    "My husband and I hired ZeroRez to come out and clean our carpets and seal the floor and shower tile in our new build home before we moved in. They cleaned our tile floor (which they charged us for even though we never asked for it to be done) instead of sealing it, and never sealed our shower tile (which they charged us for)." ... Read full review

View all Reviews

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