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Business Profile

Association Management

Pride Community Management

Reviews

Customer Review Ratings

2.4/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromRobert C

    Date: 06/25/2024

    Communication from one of the employees was very rude. As a Resident, we should be able to ask questions regarding the *** rules and ask how we may be able to get a change. One of the employees *********************** was very rude after asking questions and Hung up on me. All conversations should be respectful back and forth and I believe the *** has the responsibility to listen and serve the community that pays them. Im very disappointed in this company and hope change happens with how it communicates with the residents that pays them.
  • Review fromMargaret D.

    Date: 08/04/2023

    They must be getting their employees to rate because this can't be real. They never answer the phone or respond to complaints. I am about to file a complaint with the board at ************ in *********** about them because they are extorting money to use our own clubhouse. They gave me a key that didn't work and charged me fifty bucks. Now they want another fifty bucks for a key. Lol. Yet others are buzzed in by the clubhouse without paying. I am about to stop paying my HOA fees and go to court to get reimbursed for use of the pool and clubhouse. They can't let some use it for free yet not let me in. They owe me years of use of the pool
  • Review fromMarcy C

    Date: 07/31/2023

    as a community and an HOA, we have had many challenges. Some big, some small. Pride Mgt thru our property manager, ***********************, has managed to solve our problems, working under the constraints of time and state law and our CCRs. Overall I find the communication and customer service fits our needs. ******* has always answered my emails and/or phone calls in a timely manner.

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