Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Furniture Stores

Sams Furniture

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Furniture Stores.

About

About This Business

Years in Business: 34

Business Details

BBB File Opened:
3/21/2002
Business Started:
6/1/1991
Business Started Locally:
1/1/2000
Business Incorporated:
6/3/1994
Type of Entity:
Corporation
Alternate Names:
Donaldson Enterprises, Inc.

Additional Contact Information

Principal Contacts
Mr. Joe Donaldson, President
Customer Contacts
Ms. Becky Donaldson, Owner
Mr. Joe Donaldson, President
Ms. Brandi Donaldson, Vice President
Ms. Tonya Baldwin, Manager
Fax numbers
Primary Fax: (479) 756-2016

Additional Information

Business Categories
Furniture Stores

Latest Reviews

  • Darla J

    "Got a extra protection plan on my couch for five years for $299 to find out Sam’s furniture told me I need to lie to be able to get my spots on my couch removed that is just near policy and I said I need to lie When I paid for coverage honestly, I don’t agree to be a liar, nor will I lie to the company to get my 5 yr warranty to be handled!" ... Read full review

  • Shawn L

    "I have bought a few things at this facility- last one being December of 2021 & Jan 2022- I bought 3 pieces (couch, loveseat, recliner) I bought the extended warranty to cover any tears, holes etc- I had to contact the warranty department for them to come out and look at my furniture as the cloth (microsuede) stitching was coming undone as well as there are holes in it (size of a pencil) I am not really home enough to have a couch falling apart like this already as prior to having a leather sofa that lasted 8 years bought at Sam's but made by Ashley Furniture. This catnapper set is ridiculous." ... Read full review

View all Reviews

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.