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Business Profile

Building Materials

Marvin's Building Materials

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Building Materials.

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Customer Review Ratings

1

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Review Details

  • Jason W

    Date: 06/10/2024

    I bought a cordless ****** Cable 20v drill on the 5th of June. I finally was off on the 8th. Ive been charging it for over 3 hours. It doesnt charge.I purchased it in ***** . I live 2 hours away in *******. I called the Andalusia store asked if I could exchange it.I was told since I did not have a receipt that I could not. I still have the box with a Marvins stock sticker with the bar code and they still will not exchange it.Im not trying to scam anyone, I just want a drill that works. Or just a battery.The manager that did not help me took my number for another manger to call me. Which stinks because it will probably be Monday.The corporate number gives NO option for customer service.I just spent over $200 this morning in the ********* store before discovered the drill doesnt work.I know the barcode can show this was in inventory and the date it was purchased.This return policy is a scam.Lowes is 30 minutes down the road. Guess thats where go from now on.Update: its Monday and no one has called me.

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