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Business Profile

Utility Water Company

Montgomery Water Works

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Utility Water Company.

Reviews

This profile includes reviews for Montgomery Water Works's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Montgomery Water Works has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Montgomery Water Works

      116 Coosa St Montgomery, AL 36104-2507

    • Montgomery Water Works

      PO Box 1631 Montgomery, AL 36102-1631

    Customer Review Ratings

    1/5 stars

    Average of 2 Customer Reviews

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    Review Details

    • Review fromTammy T

      Date: 10/07/2024

      The customer service representatives hung the phone up in my grandmother face. Some of the customer representatives are so disrespectful towards customers. They deserve no stars.

      Montgomery Water Works

      Date: 10/08/2024

      We will be happy to review the call that took place and discuss the results. Please contact customer service and request a supervisor call back.
    • Review fromAshley P

      Date: 06/03/2024

      They came and disconnected my water without notice for $70 then I paid ****** for reconnect at 2pm its 7 and my water is still not running and I have hungry kids who havent even eaten since this morning, Im very irritated and upset at this point

      Montgomery Water Works

      Date: 06/04/2024

      The customer was disconnected for non-payment and once water service is disconnected, the full balance plus fees is required to restore service. Once payment is made, we do not provide a time but if the customer pays for same day restoral, the service is restored as soon as possible. We have crews that work until all orders are completed and depending on the work load, services could be restored after normal business hours.

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