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Business Profile

Credit Services

IDClub

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Services.

Reviews

Customer Review Ratings

1

Average of 7 Customer Reviews

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Review Details

  • William R

    Date: 12/24/2023

    There is NO customer service!! NONE. Their number tells you to go online with any problems, That is totally useless. I canceled THEY STILL BILLED ME THIS MONTH.

  • Stephanie I

    Date: 12/11/2023

    I never signed up with anyone for credit card repair but I was charged randomly by this company. Makes me wonder if someone is trying to have access to my information.

  • danielle t

    Date: 09/12/2023

    this company has been attempting to charge my card even after cancelling back in june, left countless emails and no one answers the phone number listed on their website. They are a scam company and the lack of communication is a clear indication that they are operating under fraudulent means. i will report them every single day if i have to.

  • Danielle T

    Date: 09/08/2023

    I cancelled my account in June of 2023 as of this week they have begun to attempt to bill me again i called the number says to send an email i emailed 4 **** times with screen shots blocked them on cash app but they are still attempting with no response to my emails how is this legal? If these charges wouldve gone through especially while Im in financial struggle right now Id be even more ******. Shut this company down youre supposed to be helping people not create more stress in their lives get it tf together.

  • Mandisa W

    Date: 01/13/2023

    I am an affiliate with ID Club and I have not been paid in almost 3 months! I have called and sent almost 100 emails with no response. I can not get in touch with them for customer issues or affiliate issues. This is the second time this happened. Last time they didn't pay me for 4 months and PROMISED this wouldn't happen again. This is ridiculous.

  • Jesus M

    Date: 11/22/2022

    they take your money without permission & do not offer refunds at all. they ****!!!!

  • Tonya G.

    Date: 10/31/2022

    This company is a scam they illegally take your money and say they don’t offer refunds even through a fraudulent charge when asked for manager the rep that answered claimed he was a manager and ended the call do not use under no circumstance

    IDClub

    Date: 11/01/2022

    Hi Tonya,
    I'm sorry to hear that you are unhappy with the services that we offer but I can assure you that we are not a scam and we in no way "illegally take your money". When you enrolled with us on June 29th, 2021, you enrolled with us through an affiliate partner of ours that you enlisted to repair your credit, Boss Life Consulting. When you did that you were directed by Boss Life Consulting to our site to receive your credit reports and credit monitoring to see the updates of your credit report each month. When you enrolled in our services on 6/29/21 you agreed to our terms of service and agreed to our monthly fee of $****5 until you cancel your account with us.
    You at no point ever reached out to our company prior to your call on 10/31/2022, during which you claimed that you were charged "without authorization" (which you gave when you enrolled on 6/29/21) you also confirmed that you put your card on file for another individual which is why you had multiple charges on your account. You proved to us during this phone call that it was indeed you that enrolled as well as your relation to Freddie Smith who you admitted to also enrolled using your card information for IDClub services. After reviewing the roughly 6 minute phone call our Account Manager Representative was extremely polite and answered every question you asked and informed you of our terms of service that you agreed to as well as our refund and cancellation policies in those Terms, while you got very rude with our Manager and continued to lie and claim fraudulent charges in an attempt to receive a refund for services you used for over a year.

IDClub is NOT a BBB Accredited Business.

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