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Business Profile

Heating and Cooling Demolition

Integrity Services Heating and Cooling
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Integrity Services Heating and Cooling's headquarters and its corporate-owned locations. To view all corporate locations, see

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Integrity Services Heating and Cooling has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Art S.

      Date: 01/19/2024

      I paid $288.00 for two semi-annual inspections last year (2023). The second inspection in the fall of 2023 did not go well. The technician did none of the services I requested, and told me the only option he could recommend was replacement of the entire (working) system. I asked the service tech to call his supervisor and validate that none of the services could be performed. The supervisor would not speak to me, and took several weeks to call me. The dispatcher DID call back, to schedule my inspection calls in ****. I relayed my concerns, described how dissatisfied I was with the service, and told Integrity to cancel my annual service agreement, as I didn't get a "service," I got a sales call that I paid for.The dispatcher assured me that the service would be canceled. In fact, it was not. Integrity just charged me another $288.00 annual charge for a service that I asked be canceled.Integrity has NO integrity. NEVER use them.

      Integrity Services Heating and Cooling

      Date: 01/22/2024

      ****************, Thank you for taking our call to discuss your response. We sincerely apologize for the accidental charge. Our team acknowledges the mistake and appreciates your understanding . We've processed your refund, and your funds should be back in your account shortly. We value your patience and thank you for bringing this to our attention.

    Integrity Services Heating and Cooling is BBB Accredited.

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