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Business Profile

Telephones

Windstream Communications

This business is NOT BBB Accredited.

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About

About This Business

Years in Business: 19

Business Details

BBB File Opened:
9/29/2008
Business Started:
11/2/2005
Business Incorporated:
11/2/2005
Type of Entity:
Limited Liability Company (LLC)

Additional Information

Latest Reviews

  • JULIE G

    "we cancelled our internet service in 2023 via a phone call to WINDSTREAM. our bank account was charged each month until May 2024 for a total of over $1000." ... Read full review

  • Orvil H

    "They are criminals, I try to use online portal and for the year Ive had it theyve still failed to set it up for my use so when I call to pay my bill through the automated machine I put in my credit card information and it informs me itll charge a 1$ fee and I agree but then payment fails and continues to fail until they connect me with someone, I have to pay my bill talking to someone now and they enter the same credit card information and inform me theres a 5$ fee on there end and still the 1$ fee for the automated end. I ask why it wont work on the automated line that is cheaper and they tell me its been declined to many times, I say I understand, thats what Im telling you that it declines my info but I give the teller that exact info and it goes through the first time every time." ... Read full review

  • Brian Z

    "Windstream has some of the worst customer service of any service provider I have ever utilized. We purchase our Internet circuit through this company." ... Read full review

View all Reviews

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